Great experience with JRFCJD! Because Lapeer is quite a drive from my home, I worked with another JRF Chrysler Group dealership as an intermediary with the Lapeer location. The sales and management team was great and even delivered the vehicle to my home, where I signed the papers. The experience was unexpectedly easy and the sales team really came through in coming to me rather than having me travel. I would recommend JRFCJD in Lapeer to anyone and everyone!
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
I have dealt with several Dealerships/service departments. This group has been the most honest, concerned, and informative. They go the extra mile to provide the best service and to make sure the client understands. They have never tried to sell me something I didn???t want or need. I give them more then the stars available!
Thank you to George Essa and Mark Milosch for making my lease turn in and new lease experience quick, easy and professional. It was a pleasure to meet you and work to find a car that matched my requirements... Right on your lot. The paperwork was fast and easy on your high tech desk top system with Kevin. George covered all the details and was pleasant and professional. He had the car prepped and waiting when he promised and made sure I understood the car's features. He synced my phone up to the car. The car had a full tank...BONUS!!! The phone call from your customer service representative the morning of my pick up was a pleasant surprise. The facility is fresh and inviting and easy to get to. I will be returning for future business and sending my friends!
I was very pleased with the professionalism and knowledge of my sales person. I was able to lease the car of my choice. My sales rep went over the entire car with me, educating me on how some of the features work, which I appreciated. He is very personable, and conscientious. I know that I can call him at any time with any questions, and he is there to help.
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
They’re an hour and half away from my home, but the trip was well worth it. They gave me a great deal, made the process very easy and simple. Since we had gotten there late in the day we had to do the paperwork the next day but they got everything taken care of and kept me in the loop on all of it. Then they brought my new vehicle to me with all my paperwork so that I wouldn’t have to make the drive over there again. Very nice experience and took so much less time than I’ve dealt with in the past when buying other vehicles.
I never thought car buying could be easy & painless. That is until I met Scott Myers at Szott M-59 Jeep. He listened to exactly what I was looking for and was honest about what he could do for me. He did not try to sneak one over on me or put me into a vehicle I couldn’t really afford on my budget. He gave me a few options and discussed what my possibilities were and then he worked in my budget. This was the Best buying experience I have ever had. If you are shopping for a new car go see Scott!
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