Have been doing business with Ganley Village for 18 years and always a pleasurable experience. Don Weiland is a great sales rep. to work with and follows up on any questions or concerns. My wife and I will continue to use them for our future auto purchases.
Found the car on line and made the deal over the phone. Dealership was around 200 miles away from me. The sales staff and finance department were very cordial and professional. The vehicle was as described from their web site. The entire purchase took less than 45 minutes.
UPDATE: Dealership overall made right a wrong and should be commended for that. Jesse Rembly, however, was miserable to deal with. He is rude and unpleasant. I am not the first to be of this opinion. Ownership and others including Greg are great and a pleasure to work with. Jesse should be fired.
Being a first time car buyer at the age of 20 I knew was going to be hard but luckily the people at Deacons in Mayfield, especially Kathy Saywell, we were willing to help me. It was a long , long day but I ended up leaving with a 2012 Hyundai Santa Fe! Not my planned first car choice but I needed a car and this one will do now.
Everyone here is super nice and friendly and do whatever is to make sure you have a great experience. Definitely recommend!
My wife and I purchased our Lexus RX 350 from Sales Consultant Kathy Saywell. Kathy was wonderful to deal with and we would enjoy working with her in the future. The two hour drive to Ohio was well worth our purchasing experience with Kathy.
My mother, who is 91, decided she wants one last car in her life and chose a Kia Soul. The sales agent - Brian Boswell - was a perfect fit for my mother, answered all of her questions, and alleviated all of her anxieties. She even leased the car which I never imagined she would want to do. Thanks Brian.
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
Josh Gowing went above and beyond for us! He took the frustration out of buying a car and made it a fantastic experience! I love my car and we are truly grateful to him and all of his hard work! Ask for Josh Gowing at Ganley of Aurora. He treats you like family!
We were held by Josh Gowling at Ganley and we really had a nice experience! We ended up going in kind of spur of the moment but we had both of our kids and it was a really cold day and they were so sweet - gave them hot chocolate and never made us feel like we were infringing by having them there. We immediately found the car that we like and Josh was extremely fast and aggressive with helping us make the deal happen. He followed up with us after we bought the car -would not hesitate to recommend him to anyone And to go to him to find our next car!
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