I had a wonderful experience. Everyone was friendly, helpful, and easy to work with. I???m so glad I chose this dealership for my new vehicle and will definitely be using Ken Pollock dealerships in the future!
Dead battery; an inconvenience and easy to resolve until it is discovered when you need to leave immediately for a non scheduled early delivery hours away. Craig asked how soon we could get there and had us on the road in short time. The Acura service team has always been professional and courteous. Yesterday they proved themselves to be fantastic and even CARING when they asked about the delivery. Our 7lb 4oz granddaughter.
I worked with Neil McCann on an Accord lease. Last year my husband bought a Pilot from him. He is extremely knowledgeable and helpful. He was very patient with me as I considered my options. I like how he wasn???t overly pushy and allowed me to take my time with the large financial decision. This was the best sales experience I???ve had when purchasing a car. I also worked with Karissa when researching my options online. She was also extremely helpful and prompt with her responses. Thank you Neil, Karissa and Motorworld!
Today I bought my first Lexus. Aldo was my salesman. He went out of his way to ensure that from start to finish my experience was extraordinary. Aldo is extremely professional and knowledgeable of the brand. He gave me a great deal on my 2019 NX 300 F sport. Bill,the finance manager, was super friendly, knowledgeable, and professional. I have to say the entire staff that my husband and I encountered at Motor World Lexus delivered exceptional service. If you are looking for an unbelievable car and exceptional service, look no further than Motor World! Aldo helped to make my Christmas a little more merry!
you would have to know the salesman scott higgins. he knows my grandkids---very friendly-i called him a few times to ask questions about the dash and i even drove up 25 miles to see scott to ask a question.
This is my7th Toyota and I almost gave up on Toyota because of the treatment I received from Koch 33 Toyota in Easton PA in the past, but I decided to just give it one more chance and the moment I met Scott, Greg and the gentleman that leant me his reading glasses I was happy with my decision they made the deal so easy and we???re so respectful I will definitely be a return customer I can???t wait to trade in my Malibu for a new Camry or Avalon thanks again Fellas
Extremely pleased as a customer for once again treated royally by MotorWorld staff, especially Bernice, Mark, and Melissa in service. They continue to make me feel like a member of the family . With employees like this rest a sure that I will be a return customer for many years to come .
Dave went above and beyond to ensure the service experience was a positive one. He was very informative and communicative during the entire repair. The repair was significant and took longer than expected. Dave made arrangements for a loaner car so I would not be inconvenienced. Thank you Dave!
We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before for services and they never disappoint. Definitely recommend.
Even though I didn't purchase my Mitsubishi at this dealership I receive excellent service every time I bring it in. It's nice to find such friendly service in this day n time
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