We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we were happy. Kuddos to Miss Mendon diner, the food was great.
I worked with Russell to purchase my 2018 Chrysler 300S. He made the process incredibly smooth, comfortable and was extremely friendly and helpful. I would recommend him to anyone looking for a no-pressure and relaxed environment during the usually stressful process of buying a car. I got to drive my new car off the lot that night! Thank you Imperial for providing me the opportunity to purchase my dream car.
I dealt with Andy Clair, have to say it was the easier car experience I have ever had. It was a simple process was never rushed or felt under pressure to buy at any point. Andy was very informative and up front throughout the whole process.
My husband found a truck on line at Imperial Chrysler Dodge Jeep Ram that we were interested in. We were greeted by Zach and he helped us make an informed decision on purchasing a truck. We were able to turn in our 14 year old Ford Expo as well. Great service from Zach and Rami who helped us finance and insure our new truck. Our Sunday was a win for us and the Patriots:)!
Thanks guys for all your help!
Zachary did a great job explaining vechicle options and set us up with two test drives. He was professional, knowledgeable and worked within our budget.There was no pressure to purchase a vechilce by Zachary making this an enjoyable experience. This is our 3rd vechilce we have purchased from Imperial and we have always been pleased with the professionalism of the dealerships staff. If you want a great salesman to work with, see Zach!!
Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
So far so good 👍
by Theresa from AB
December 21, 2018
So far it’s been a great vehicle. I love the interior and the exterior of this Jeep! It’s still pretty new to me with only 2000 km on it.
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
Spent a Sunday getting my new truck. Very happy with the truck. Everyone was very helpful and it was very low pressure. as it was a sunday it was busy and some of the financial providers were not available, but we made it work
Love my Jeep
by Travey from Shinnston, WV
January 4, 2019
I love my 2018 Jeep! Its loaded with all the bells ans whistles! I love the heated seats and steering wheel! It has tons of room! Fits our needs perfectly!
I purchased my 2014 Town & Country new from Bald Hill Dodge. I get all my oil changes there and love the packages that they offer. The service is fast but even if it wasn't, the facilities offer comfy furniture, coffee, snacks, tv, newspaper, a clean bathroom etc. I enjoy having the time to sit and relax. The staff is very professional and friendly. At my last oil change, I was advised that my front brake pads were starting to wear and would probably need service in the near future. Several months later, I needed to have my car inspected and decided to schedule the brake pads for both axles at that time. When I was approaching my service date, I was given an adviser. Patricia texted me to let me know that I could contact her via phone or text for the duration of my service. I contacted her to explain about the brakes. She was very helpful. She told me to let them inspect the brakes first before scheduling the brake pad replacement. It was great advice. She contacted me later to advise of that my front pads passed inspection but were a little over 3mm and my back pads were over 4mm. After discussing with her, I decided to change the front rotors and pads as we will be going into winter soon. She assured me that I could wait until after the holidays to address my back brakes. I told her that I saw an online coupon for brake pad replacement. This wasn't exactly my scenario since it was a price for brake pad replacement not a coupon for money off. She told me that they would give me a $50 discount and she had already printed out the coupon for me. I can't say enough about how much I appreciated her constant contact and updates to me. I have always felt that I am a valued customer every time I call or walk through the door at Bald Hill Dodge.
Worst car we’ve ever owned
by Turnpike 5 from Mount Holly New Jersey
January 2, 2019
2018 Jeep Grand Cherokee with 5600 miles and after going through a puddle incurred 4600 $ in water damage because transmission sensor and 2 other sensors got wet not to mention interior rugs Jeep refuses to warranty work Chrysler doesn’t care about it’s customers worst car ever!!!!!!
I found the staff to be professional, well organized and courteous. I came in from out of state to test drive a vehicle. It was ready and available when I arrived as was Louie Ruggieri who was waiting for me prepared to start the buying process. The entire team was accommodating and I was able to complete the purchase and drive away with the vehicle on a Sunday. Very good experience.
Love it inside and out
by Edcel from Augusta, GA
December 30, 2018
This is a family car. I will probably be owning it for years. It has plenty of room especially if you need to travel far.
Great time in dealership. Very pleasant people. Huge inventory. Was surprised that I was able to take truck home that day! Clean facility and a great location
New Jeep Grand Cherokee Much Improved
by sheheg from Salem, WI
December 29, 2018
Years ago I thought I would never own a Jeep Grand Cherokee, I felt it lacked comfort. To my surprise, the 2018 Jeep Grand Cherokee is extremely comfortable. With the parking assist camera and automatic side mirrors safety is one of the best benefits. As a Realtor, I spend a lot of time in my vehicle. I often do not know what to expect when I arrive at a house, will I be able to get up the steep drive, will I have to go across rocky roads, or mud. Of course, being in Wisconsin I must deal with lots of snow and icy roads. Since I purchased my new 2018 Jeep Grand Cherokee I not only feel safe, but I enjoy being in my Truck. Many years ago I owned Lincoln Town Cars and thought they were the most luxurious. My 2018 Jeep Grand Cherokee has just taken their place. This vehicle is not only a great work horse, it is a luxury vehicle as well. The Jeep Grand Cherokee should be a mandatory tool for all Realtors. I'm Thankful to Sheila John at Miller Motors in Burlington for introducing me to this wonderful vehicle.
I am very disappointed with this location because online and on the entenace door it clearly states that they are open until 5pm. So, I left work early to get an oil change and arrived at 4:39 pm, I was told by the gentleman that they are cleaning up to go home! And that they start cleaning up at 4:30pm and can't change my oil. If your not open until 5pm why advertise that you are? And I came in 9 mins "too late". It would've been nice if he had some common courtesy and serviced my car since there were no cars being worked on. Honestly, worst experienece.
Diesel is great - BUT
by Fstone46 from Washington, Utah
December 29, 2018
We replaced a 2014 Jeep GC Summit 3.6 with a diesel because we wanted more torque when towing. The car certainly delivers along with great mileage.
The only issue is with the way my wife drives the vehicle - lots of short trips. The particulate filter full warning turns on at least once a week. Dealer can’t find anything wrong and suggest driving at freeway speed to allow the filter to heat up and burn off waste. Great idea - except that’s not how she drives it. Should be zble to drive in any conditions without needing to periodically getting on freeway.
Car only had 4300 miles on it. Jeep needs to tell prospective buyers that it isn’t an around town kind of vehicle due to emissions issues.
Everyone who helped me today was fabulous! I walked in with many questions running around in my head, and no expectations, then walked out with a GREAT trade in value and a brand new vehicle! The sales reps were phenomenal! And guided me through the whole process. For the small amour I had to finance, I feel I got a good deal and again, the finance manager stepped me through all of that. I left confident I had made the right decisions for ME.
Thank you Bald Hill!!!
by Nicolet from Columbia, MO
December 28, 2018
This car has exceeded my expectations from how extremely smooth the ride is to the endless amount of features! Love my car and love driving it even more! Would recommend the Jeep Grand Cherokee Altitude to anyone!
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
Everyone I worked with was very friendly, easy to talk to and I didn???t feel pressured at all. Everything was explained well and was easy to understand.
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
I was very pleased with the service I received at Bolles Motors. Everyone made me feel like I was a long time customer and Sage was a pleasure to work with. He made sure I was happy with everything and never pressured me into buying a vehicle that wasn???t right for me. I drove away with the confidence that I made the right decision in going to Bolles!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.