Great price on an awesome new Chrysler Pacifica Hybrid. Paperwork was fast and easy. The only thing that took a while was them cleaning and gassing the car. Otherwise we would have been out of there in about an hour.
Good experience. Went to another Dodge dealer earlier that day, but they didn't have a good selection of colors for the model I wanted. I headed over to Glenn E Thomas and they had the one I was looking for. Still took a while to get everything taken care of, but that's to be expected. The free popcorn made it worth waiting. Also, they had catered lunch and had left over KFC and offered it to us (since they knew we had started our day at 12pm and was not around 8pm). The only negative for me was that I would have liked a higher value for my trade in, but it was within a reasonable value.
Howard Choi was the most helpful in sharing his knowledge, very courteous, and just catered to us till the very end. Cindy Kim was such a Doll, very outgoing and fun to do business with. We will recommend many people to this location.
Bought my brand new challenger RT , for a GREAT deal, 9k off msrp, the sales associate (Joseph) was awesome! The whole process was easy and I was in an out .. I was hassled or harassed into buying a car like some dealers, I didn't feel pressured at all, I felt in control of my buying experience the whole time.. I would recommend them any day to anybody.
I special ordered the 2017 Ram 3500. Glenn Thomas Dodge had the lowest price in all of California. They really easy to work with, friendly and professional. This is the second vehicle that I have purchased from this dealership, and they never cease to impress me with their customer service and willingness to deal.
Everyone who helped me purchase my vehicle was extremely friendly (but not phony) and very genuine. They were honest and spoke to me about my financing options. I WILL be referring everyone I know who's in the market for a new or used vehicle to this dealership! Special thanks to Luke, Hugo and Alice : )
Im a very cautious and particular customer. I spent a year researching cars until I found one I liked. I was buying used and GET dodge happened to have what I wanted in stock. I was in contact with a sales rep, Peter, who was very responsive. I had emailed over 2 dozen dealers and Peter was the only one who saw value in a customer even if they weren't on the lot. He was willing to discuss features and negotiate price even through email. Peter was the single reason I made the trip from Glendale. Once I reached the dealer Peter was running late and suggested I work with Kurt, who was very friendly, professional, and patient to deal with all the questions I had as a first time buyer. I had some snafus with my trade in which became a huge ordeal but it was no fault of theirs and Kurt and his management team worked with me to find a solution so I could leave my trade in down there in long beach until I got it straightened out and still take my new car home with me! As a first time buyer from a dealership I was highly anxious and stressed but peter, Kurt, and the rest of the Glenn E Thomas staff helped put me at ease and made this buying process painless for me! Thanks again guys!
I brought in my 2010 Grand Caravan to have the lock actuator and window modulators replaced. I knew these repairs were complex and involved a lot of odd electronic bits. I'd looked into the pricing for the parts and was quoted a fair price for both parts and labor. The repair was properly done and was worth the money. I wish I'd bought my van here!
My 2002 Jeep Liberty was in need of long overdue service. My service advisor, Raidel, was exceptional. He had my Jeep inspected and listed everything needed in order of importance. He did all he could to keep my costs as low as he could. This was my initial time trying this facility for service and I will definitely be back.
Many thanks to Mr. Rudy Mazas. I went in looking for a vehicle I saw online, when I arrived the vehicle and been sold already. I got an instant attitude, but here comes Mr. Rudy Mazas, very helpful and knowledge about the inventory on the lot. Once he understood my dilemma he wasted no time in providing a viable solution in obtaining a new vehicle to satisfy my transportation needs. Mr Mazas explained all the new technology and functionality of my new vehicle and all of the overwhelming available electronic gadgetry. A thousand thank you's to Mr. Rudy Mazas. I highly recommend him to anyone looking for a vehicle.
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