JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
Had a great experience when purchasing my Grand Cherokee. David Pridgen was by far an amazing sales consultant to work with. He listened to what I was looking for in a vehicle and thoroughly explained all the nifty gadgets each vehicle had that I test drove. The manager Clayt was also great to work with! I am in love with my new vehicle and would purchase with Southern again!
Worst car we’ve ever owned
by Turnpike 5 from Mount Holly New Jersey
January 2, 2019
2018 Jeep Grand Cherokee with 5600 miles and after going through a puddle incurred 4600 $ in water damage because transmission sensor and 2 other sensors got wet not to mention interior rugs Jeep refuses to warranty work Chrysler doesn’t care about it’s customers worst car ever!!!!!!
We upgraded from a 2 door to a 4 door with many new features. Eddie Mac???s extensive knowledge of the Jeep product is a great resource. In the past we have had very good results from the service department and are happy to continue the relationship with this dealership
Jeep Grand Cherokee
by Dave from Huntington, WV
December 31, 2018
Great infotainment system and lots of features. Comfortable ride. Looks good and drives great. All the “get around” of a Jeep with a surprising luxurious feel.
My dealings with Starr Motors began in 1996 with the purchase of a new Dodge Ram 4x4. Since then I've purchased multiple business and personal vehicles from them. Every transaction has been quick, seamless, and a pleasure.
I've had several warranty problems, all except one were taken care of quickly. The one that wasn't was due to factory incompetence, and was not in any way Starr's fault. To compensate they immediately offered a loaner truck and went to bat with the factory to get the problem resolved. I also had a major issue that was in a very gray area warranty wise. Starr's service personnel jumped into action and persuaded Chrysler to cover most of the cost. I highly recommend Starr Motors for any vehicle purchase -new or pre-owned. There's a reason I drive all the way to Suffolk from Virginia Beach to purchase my vehicles. Excellent and friendly service-every time!
New Jeep Grand Cherokee Much Improved
by sheheg from Salem, WI
December 29, 2018
Years ago I thought I would never own a Jeep Grand Cherokee, I felt it lacked comfort. To my surprise, the 2018 Jeep Grand Cherokee is extremely comfortable. With the parking assist camera and automatic side mirrors safety is one of the best benefits. As a Realtor, I spend a lot of time in my vehicle. I often do not know what to expect when I arrive at a house, will I be able to get up the steep drive, will I have to go across rocky roads, or mud. Of course, being in Wisconsin I must deal with lots of snow and icy roads. Since I purchased my new 2018 Jeep Grand Cherokee I not only feel safe, but I enjoy being in my Truck. Many years ago I owned Lincoln Town Cars and thought they were the most luxurious. My 2018 Jeep Grand Cherokee has just taken their place. This vehicle is not only a great work horse, it is a luxury vehicle as well. The Jeep Grand Cherokee should be a mandatory tool for all Realtors. I'm Thankful to Sheila John at Miller Motors in Burlington for introducing me to this wonderful vehicle.
We went to a couple Dodge dealers in the area and were not too happy with them. We were driving by Starr Motors and stopped in because we saw a new Dart GT on the lot that we liked. It ended up not having all the options we were looking for and we were told by the salesman we first saw (Todd Bowers) that they had a 2015 GT in the used lot that had low miles and we went and spoke with a salesman (Jack Davis) and the car was brought around front and it looked perfect. We spoke with the finance guy and he gave us a range that included what we were looking to pay. When the time came to sign the papers which was the following day they ended up only $3.00 a month more than the top of the range we were given and we ended up with a 100,000 mile warranty. They gave us more for our trade in than we expected and did everything they could to get a payment we were comfortable with. I would recommend them and Jack Davis to anyone. They went above and beyond to make our buying experience a good one.
Diesel is great - BUT
by Fstone46 from Washington, Utah
December 29, 2018
We replaced a 2014 Jeep GC Summit 3.6 with a diesel because we wanted more torque when towing. The car certainly delivers along with great mileage.
The only issue is with the way my wife drives the vehicle - lots of short trips. The particulate filter full warning turns on at least once a week. Dealer can’t find anything wrong and suggest driving at freeway speed to allow the filter to heat up and burn off waste. Great idea - except that’s not how she drives it. Should be zble to drive in any conditions without needing to periodically getting on freeway.
Car only had 4300 miles on it. Jeep needs to tell prospective buyers that it isn’t an around town kind of vehicle due to emissions issues.
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