by Eugene & Marlee Cross from Flemington , WV 26347
December 8, 2017
I searched the Ron Lewis Automotive website and after contacting Gayle the sales woman it was a great process from there on. I wanted to go up to see Gayle and even though she was scheduled off she met me there . She is the best by far. I also met scott the general manager which was extremely nice to make everything work out . Betty in finance was so awesome to deal with to finalize it all . I am very glad I drove 90 minutes to deal with them because we are so happy with them and how nice they treated us . Thanks For Everything Folks . The Cross’S
Mark was so helpful in finding me the Compass Sport I wanted. He always kept me updated on the progress and made the process go very smoothly. I would recommend both Mark ans South Hills Chrysler to all my friends.
This was a great car buying experience! Emails and phone calls were returned. They worked on the price for us. Every person we came into connect with was kind. They weren't just sales people, they were real. Nice people. Oh and the environment in this place is great. You can tell folks love their jobs and awesome music is playing. I would definitely recommend them to a friend, actually I already have.
I had previously spoken with the New Car Sales Manager about some quotes I had received relative to a new vehicle and said I would stop by sometime to let him look at mine. I went in to have my oil changed and tires rotated and had him look at my car while it was there. After all was said and done, he determined it would be better for me to lease a vehicle rather than buy one as I had less than 20000 miles on my old one after 3 years so that is what I did.
I went to Ron Lewis to look for a vehicle I had seen online. I had never heard of them and thought I would go look around. I dread car shopping because I've had a few frustrating experiences where I felt pressured or that I may have been being taken advantage of. So I went in feeling like it would probably be the same thing. I was greeted right away by several employees. I then spoke to a salesman named Steven Hlatky and explained what I was looking for and my financial situation. He went right to work looking for vehicles he thought I might be interested in. After a test drive I found a car I liked and he went to his finance manager to see what he could do. He kept me constantly informed of what was happening and before I knew it I was signing papers. This was the best, easiest car buying experience I ever had. I would recommend this dealership and Steven to everyone and plan to tell my friends and family to go here first when they buy their next vehicle. After the excellent customer service I received here I won't go anywhere else.
Mark Edwards went out of his way to help us get a good deal! Since we weren???t sure what we wanted, Mark was patient and knowledgeable in helping us look at what options would be best for us! We didn???t purchase the first trip in, but Mark kept in contact with us, as promised, and a few days later, we Purchased our Grand Cherokee. Joey, in finance, and Mark, salesman, made the deal work. We couldn???t be more pleased. They were honest and up front about our choices right from the beginning.
Purchasing a vehicle is one of our least favorite things, but Zack was so helpful and made the process relatively painless. He was very tolerant of our confusion and took the time to explain our options without making us feel pressured. Our daughter who has autism accompanied us and everyone was kind and patient with her as well. Many times the day after having purchased a new car we have felt unsure if we had made the right decision, but today we are pleased and feel good about everything. This was definitely the best car-buying experience we have ever had and will return to Solomn's the next time we need a vehicle.
Have leased two vehicles from this dealership within the past 2 weeks! Had two great experiences...will shop here from now on. Zack, our salesman was great! Def. recommend!!!
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