New and Used 2020 Jeep Grand Cherokee for Sale in Belton, MO

Guillermo was the main reason we decided to come back and purchase our vehicle at state line! We look forward to doing business with him again in the future! If I could give 10 stars I would!

We were in the market for a vehicle and had decided on a Jeep. We initially thought of buying a used one but after researching the difference in price, we decided we were more interested in purchasing new. We initially went to Landmark Jeep in Independence. That Monday we put down a deposit, signed paperwork and were told that even if everything in the world went wrong, we would have our new vehicle by that Friday at the absolute latest. After two days, we were finally informed that the Jeep we had selected, had been sold to another person. We tried to work with the Sales person and manager but all they wanted to do was upsell us even though they legally broke a contract. We drove there for two days straight and then also on a Saturday in order to attempt to work with them and figure out other alternatives. Unfortunately, we were the only ones makes a real effort to be fair. I even spent my birthday in their dealership trying to help them complete the sale by coming up with different solutions or alternative. That Saturday (yes, 5 days later) I went one last time to try and work something out, at their request. Ultimately they found a different Jeep but over $500, they allowed us to walk out the door. They didn???t care about how much they had inconvenienced us, how much time we had spent trying to work with them, how many times they had asked us to drive out there to ???work things out??? or that they had broken a contract with us. So, we walked out of the dealership. We wanted a Jeep. We opted to give Lees Summit Chrysler Dodge Jeep Ram a chance. We were already upset, annoyed and frustrated at the terrible experience we had just been submitted to with Landmark dealership. When we arrived, we had already taken on the mindset that we didn???t want to settle and we knew what we wanted. Kourtney met us at the door and was super friendly. I was apprehensive since we had such a terrible experience with Landmark and I was preparing myself to be ???sold??? a vehicle. We explained the situation to Kourtney and she apologized profusely for what the other dealership had done. IIt was not even her fault but she was willing to apologize for something that she certainly didnt have to. She became determined to change our mindset on the Jeep buying experience. We gave her all the information we had for the Jeep we wanted. She had us walk out to a vehicle they had on the lot that was similar to what we wanted just to confirm it was what we were looking for. Then between her and the manager, they searched high and low for the specific Jeep we were looking for. Jeep had already stopped production on the 2016 models in order to build the 2017 models and therefore they could only work with the existing inventory in the country. They finally found the Jeep we wanted in Alabama and arranged to have the vehicle driven to us. We received our Jeep 4 days later and are absolutely in love! Kourtney went above and beyond with us and although she didn???t know it at the time, if we would???ve had another bad experience, we were just going to go to a Toyota dealership and purchase another pickup (we love them as well). Her personality and care was exactly what we needed. She convinced us that Jeep was still the way we wanted to go. She would check up on us and give us status updates without even being asked. She asked for feedback and if there was anything else or more that she could do for us. She wanted us to not just be happy with our Jeep (she knew we would be!) but to be happy with our buying experience. I???ve purchased and owned quite a few new vehicles and I???ve never had such a pleasant purchase experience as I did with her. She not only sold a vehicle, she sold a brand and a dealership. She turned a nightmare experience with another dealership into a dream experience at the Lees Summit dealership. Thank you to everyone at the Lees Summit Chrysler Dodge Jeep Ram dealership! ?

I was just about ready to pull the lever on purchasing a "used" 2015 Jeep Grand Cherokee when Nathan called to explain incentives the dealership was offering. This quickly got my attention and I went that afternoon to test drive the 2016 Grand Cherokee Laredo. I drove the old 2004 Grand Cherokee to the dealership as a trade-in. The quality, comfort, and drive of the new 2016 Grand Cherokee Laredo is quantum leaps better than the "Old" trusty 2004 Grand Cherokee. Lees Summit Chrysler Dodge Jeep offered me a fair trade for my older Jeep, and then hooked me up with competitive financing and a deal was made! So congratulations Nathan on getting this consumer to buy his first new care in 18 years! By the way- Where is my backup camera? :-)

Like most of my friends I hate the car buying dealership dance, and really have to put myself in a "mood" to start the process. Fortunately, I went to the former O.P. Jeep, now owned by the Reed Group. Frank and Terry in Sales, Josh the Sales Manager and Dan in the Title and Finance Dept. were all excellent to work with. I am a Realtor and had limited time -- I knew generally what I wanted and all 4 gentlemen, without any hesitation, were extremely professional, respected my time and listened to what I needed in a car -- suggested valid choices and worked with me on a fair transaction that was a win/win for both parties. The follow through has been great, seamless delivery of the car; timely and professional -- I never felt like I was being delayed or my time wasted. I whole-heartedly recommend Reed Jeep/Chrysler at 8775 Metcalf -- I will also service my car with Reed -- if it was just one of their sales contacts that was impressive it would be surprising, but all 4 gentlemen who I interacted with were very service/customer oriented and I couldn't be happier to recommend them - before you buy, give Reed a shot at your business. MCK, Local KC Realtor

We visited the dealership a few times in late December 2017. We'd done our homework online and were pretty sure what we wanted and the likely cost. Initially drove a latitude and ended up purchasing better equipped limited. Most impressive was Terry Mykins' efficient attention and the fact that he did it all with us except for the financing papers. With other car buying experiences we had to meet with at least 4 different people handling various aspects and the actual purchase took several hours, whereas Terry did nearly all of it, quickly. Least impressive were the offices (separate building) for the salespeople handling Internet-driven transactions. We think all their offices should be comparably as nice as the main new-vehicle showroom.

Clayton, Thank you immensely for what you and your team were able to do for me yesterday. I love the car, and after posting pics on social media yesterday there seems to be quite a few Mini enthusiasts out there. It's always nice to be a source of jealously by your peers.....lol. There is a blue lock box in the back that I will return to you before the end of the week along with the title and rehistration to the 2005 Trailblazer. Thanks again. My next social media post may be your business card. Would that be alright ? Warm Regards, Wayne Merrick

I went to Reed Jeep to view a used car I saw online. I expected to get the same phony, full-on pressure attack I encountered at every other dealership I went to over the previous 2 weeks. What a pleasant surprise when Frank answered my phone call. He politely answered my questions and did not want to know exactly what time I was coming in to view the car like all the other salesmen did. They would say, when are you coming, when are you coming ... then when you don't show up they hound you by text and email and phone, Ugh! Made my crazy. When we went for our test drive, he answered my questions, but again no pressure pitch. He was completely professional, but very friendly. Instead of being irritated I could relax and concentrate on driving/inspecting the vehicle I went to see. I HIGHLY RECOMMEND FRANK WEEMS! I will be a return customer and will refer him to any friend looking for a new or used car. Why would I go anywhere else?

I recently purchased a new 2018 Dodge Charger Daytona from the dealership which was not originally present on their lot. Terry Mykins worked with me on trying to fit my preferences for the vehicle and had my ride shipped to the dealership so that I could enjoy the car of my dreams. He is truly a top-quality salesman who looks to find the best deal for you while sporting a friendly personality to remind you that it's more than just buying a car, but rather establishing a good connection with the dealership itself. Regarding maintenance packages, Kent Rose went in depth with each option and helped me find the selection that best fit my ideal maintenance focus without pushing the pricier selections on me. Overall, the customer service was wonderful and I will continue to do business with this dealership in the future.

We purchased 2 Jeep Cherokees 3-4 years ago - one for my husband and I, and one for our daughter who was in college at the time. Our sales experience was so positive with Terry Mykins. So, when we were ready to trade one back in, we came right back to Terry, and he, and Roger were able to make it happen! Terry and Roger always listens to our needs and is willing to help us. Additionally, the service department has always been awesome! Awesome customer service, all the way around! Thanks again, Terry! :)

I recently purchased a Jeep Renegade 2017 after my old vehicle was totaled out. A friend recommeded the Overland Park Reed Jeep Chrysler Dodge Ram dealership to me and said I needed to talk to Steve Schulte. I'm glad I did; I had a great experience at this dealership! Steve was very helpful, informative and fun. I look forward to returning for my vehicle maintenance.

I am an old school Mopar guy. I ordered a Hellcat from another dealer in 2015. After waiting what seemed forever with little communication, I learned my ordered had been cancelled by the factory. Fortunately for me, by that time I had met Joe Hoglund and he promised to help me reorder a Hellcat in 2016. If you know anything about these cars, they are uber hard to get. With Joe???s guidance, I finally got it. And I am one happy Mopar loving guy! This car is Amazing and I haven???t quit smiling since I picked it up. Thank you Joe for making my dream come true!

Since the 1980's I owned all Ford products. 1 time I bought a Nissan Maxima ST, loaded, and hated it from the moment I got it home. Within 2 years I traded it for a loaded Lincoln MKS. That was the only time I stepped out of the Ford Line. The wife was looking at new Explorers, but the sales rep, and managers tried pulling some crap on us so she decided to step out of the Ford brand and found a Charger Daytona dressed out exactly the way she wanted it, and it was at Olathe Dodge. Living in Springfield, IL., we refuse to buy vehicles from around here because they like to treat people like they're stupid. I bought five of my last seven cars up in Chicago, but the like cars we found up there had a lot of stuff my wife didn't want, so she didn't want to pay 2-5 thousand more for them, plus Olathe had the best price offers. I started emailing with Karl Peterson. I ask a lot of questions, and he came back with the answers. He was treating me like I lived down the street, which I really appreciated, because I know I'm just in internet land (at that point) so I really appreciated it because he really did a great job. I eventually phoned to show true intention. We talked and set details. I'm trying not to go into great details, but he knew we were driving five hours and he really accommodated us and our situation. The only disappointment was waiting for the business office to close the deal, but they were busy. During my experience the managers didn't interfere with the sales reps, and I believe it shows that they trust their reps, but I think I would've liked if one of them came down and thanked and congratulated us, but that's a minor detail. Bottom Line, Well worth the drive, and now I'm looking at switching to a Dodge, Karl is out there - in a great way. I couldn't wait to get to KC area to meet him, LOL. The car is fabulous, the Wife is beyond HAPPY (So my life is great, ha ha), everything went as promised. There is no need to worry if you travel a distance, because they are true to their word. I have dealt with dealers who know you're driving a distance and will try to flip things and take advantage. I was a little concerned about that, but NO NEED. This is one of, if not THE BEST transaction. Thanks Karl, and Brad (Finance/Business Mgr.).

John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!

Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family

My shopping experience at landmark was great. The salesman was great and straightforward. They didn't try to sale me unnecessary ad on's. I would recommend this dealership to friends and family.

John Link was great! He worked hard to get us what we needed and a great vehicle!

Victory did me right they worked with me so well from looking at the inventory to the buying and paperwork signing process they helped me out

I went here to get a recall repaired on a preowned car i bought from another dealer and this service department was exceptional. I mean the customer service was way beyond top notch and they were very thorough. There was no benefit in my being there for them. I didnt buy my car there and it was a recall so it was of no cost to me. Yet they treated me as if i was in there spending a million dollars. Just really great service. I definately will be back for future business. Kudos to everyone who helped me. Sonny was my point of contact and everyone in between are definately an asset to this company....

Fred greeted me in the lot introducing himself and asking if he could help me. I told him I was just looking at that time, he gave me some space to look around without feeling pressured. When I was ready to ask questions and talk Fred was there. There was no pressure from Fred or anyone else at the dealership. I'm 64 years old, bought many cars and this was the most enjoyable experience I have ever had purchasing a vehicle. You want a fair price and a good purchasing experience I would recommend.

Morgan was amazing. I had been looking for a car for about 2 months. I went to stateline jeep and was about to buy from them, but the unprofessionalism was insane. Called in to morgan told him I could be in the doors of the Gladstone dealership within the hour. I ended up buying that night, and the staffed stayed late. Now they're cleaning it and adding navigation, told me it was going to take a few hours. Let me take a vehicle so I wouldn't have to wait. I'm currently writing this review from a pedicure massage chair. Can't talk about how great the service! Also, Dan (the financial advisor) was wonderful. He was friendly and knowledgeable. Made me feel secure in my first car buying decision.