Used 2020 Jeep Grand Cherokee for sale in Jacksonville, FL

Had my first oil change and tire rotation. Michelle was polite and very nice always smiling. Patrick the gentleman that did the work was awesome. I didn't meet him but his video of my car was upbeat and energetic. He had me laughing and confident my car was in good hands. They loose one star because not sure who the gentleman outside moving cars but he was not friendly on this day. He saw me and another person waiting in our cars no acknowledgment no can I help. When I asked do we go inside to drop off he just said yeah with a bad attitude. Sorry for the question the last time I was there I was asked to drive through and they take our car. He was just overly rude.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I was very pleased with the service Honda of the Avenues provided for my car. I did not have an appointment. I had an unexpected flat tire on the front driver's side of the car. Steve Cole noticed the nail right away, and promptly removed the nail and made the repair. It was a very busy time of the year before Christmas, but Matthew Johnson, service advisor, in the spirit of Christmas, approved a discount on my service repair. I was happy about that!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Purchased 2018 chrysler300 , from the moment we arrived, they were so nice and very professional!!Have bought many vehicles from dealerships in my lifetime, this was definitely one of the best experience that i have had!!Take the short ride north of Jacksonville you won’t be sorry 😊😊👍👍

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Christy in the service department did excellent job of keeping me informed and making sure everything was taken care of. Above and beyond on customer service

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Excellent service fast and efficient didn’t have the vehicle I am looking for but very good service. Greeted right away friendliness was welcomed.Highly Recommended. A great place to do business with.

It took a while but in the end the price and car were as discussed over the phone. Worth the drive from Savananh. No hard sell on financing or extended warranty. Patrick was a knowledgeable salesman.

I was looking for a preowned truck and was worried after being turned down other store but I got the perfect truck and a even better deal!!!!!!

Fast and thorough, my car has been serviced here for 11 years and I have always had first class service.

Who does this??? I came to this dealership Friday morning 9/30, basically desperate to finally resolve a situation that began four months ago with my purchase of a vehicle from one of those one-price, no haggling places with deep advertising pockets and almost zero customer service. I was beyond disappointed to find this CJD dealership CLOSED (due to Hurricane/TS Ian). I had come to test drive some cars and trade in my rolling nightmare. Completely frustrated, I was about to leave when the nicest guy came to the door and welcomed me inside. I'll spare you the details of my four-month-long ordeal, but he listened to all of it, and promised he'd help me solve my problem. He was the general manager, you see... he had come by just to check on things since the place was closed and some pretty strong winds had blown the day before and all night. He had planned on a thirty minute look around the lot and a check of the technology inside. I drove home a few hours later in the perfect vehicle for me, thanks to Vlad, the GM...and his contracts guy, London C., who left his workout at the gym to come wrap up the sale. Both of these men set aside their personal time to help me...because I really, really needed the help. This is what real customer service looks like. Go the extra mile, listen to the customer instead of rushing them into what needs moving off the lot the quickest, and get them into a vehicle that fits their lifestyle and doesn't bust their budget. I went from beyond disappointed...to beyond impressed. My husband is super impressed too... he toughed out the long four months sharing his vehicle and juggling work schedules to keep things going. We appreciate Vlad's genuine good nature and hospitality, and his commitment to make his customers happy. Who does this??? The team at CJD Westside, that's who! Thanks, guys! **Kudos to Meghann in their service department, too, who had spent the previous two weeks trying to help me find a mechanical solution that in the end just wasn't possible. She was empathetic and, like Vlad, went into "extra-mile mode" without a second thought.

I was treated like family once I touched foot on the lot. I highly recommend this dealership. Great people and great prices. Great inventory selection!