Used 2021 Jeep Grand Cherokee for sale near Northville, MI

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Nice people. Helpful with all aspects of car purchase and delivery. Quick and professional. No problems.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I like their service department. It's a good dealership when they can sell a car AND satisfactorily fix it!

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

Mr. Phil Kaiser is very professional, insightful, helpful, gives great guidance, and always goes above and beyond for a great service experience at Porsche in Ann Arbor. Not only he has great engineering and mechanical insight into cars, I always find him to be very graceful and welcoming at the dealership. Thank you, Phil and Porsche of Ann Arbor for a great service experience.

Called ahead and secured an appointment. Arrived and received service. It took about an hour and I was completely satisfied with the work that was done. Helpful, friendly people.

Michael and the crew were absolutely amazing. I bought my daughter a 2016 wrangler from the team and I couldn't be happier. The most personable local dealership around. They helped from A-Z. Financing, securing the car - and we left happier than a chipmunk. Thanks again fellas.

We went to Feldman of highland to look for a use Traverse that would meet our our needs. Kirk in sales met us outside and asked if he could us, he did. Two days later he called us and told us about a beautiful Traverse 2022 that just came in as a lease turn in. That next day we signed papers for the Traverse. Kirk was very pleasant to do business with and very helpful and courteous to us. We would also like to give credit to the rest of the Feldman team for all there efforts. Sincerely Ione

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I purchased a truck from this dealership because of the great customer service from Saker Kaji. There was no hassle and he got the job done. It was a great pleasure to work with him. i will definitely use his services in the future.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Ron was courteous, efficient and helpful. He spent a lot of time explaining the new features. He also provided me with the garage door opener which is no longer featured on the new Hondas at no cost. He always goes out of his way to help and be there when you need him. They don't make them any better than Ron.By the way this was a lease and not a purchase.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

Only problem was the invoice said that the air filter wasn?t checked then on the back side of Check list said it was. But it wasn?t checked. Transparency needs to be cleared up. I believe this should be part of the multi point check list

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!