New and used 2025 Jeep Grand Cherokee Laredo for sale near Hardin, IL

Although more than a year had passed since my initial negative Google review, the general manager did contact me directly when this re-post came to his attention. Apparently, his staff had not informed him of the reported issue at the time of my initial complaint. While nothing could change the past, I have to say that he did seem sincere in his concern about the circumstances and willingness to correct any shortcomings. He advised that his service department had undergone management/leadership adjustment since my negative experience . I have to give him credit and respect for reaching out even after a year. I choose to believe that he is genuinely concerned about his customers and was mislead by his then service staff.

What a great look. I have bought several cars and trucks over the past few years, from 2 trucks for me and helped the family with other cars. I wanted to get something for looks and the 2025 Grand Cherokee fit the bill. Style and looks, 10 out of 10 in my opinion. Good on the mileage and performance. Great dealership and people at Ray's CDJR in Fox Lake. They treat you like you should be, with respect through the entire process.

Nolan was a fantastic Salesman, He helped us out with our Gladiator and couldn't have been more helpful and knowledgeable about the vehicle~ We're very Happy & I will be back!!!

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

The staff could not have been better. They did not play games. they knew what they were talking about. They offered me more for my trade than 4 other St. Peters / West / South County Dealers included Lou Fusz, Bommarito and Sinclaire. They stayed late to get it done and even went to buy batteries for my remote. They also have the FOREVER warranty that is amazing bumper to bumper as long as you own the car. Totally worth the drive. These guys were so easy to work with. I wouldn't go anywhere else. They even have concierge service for free including bringing you a rental even for routine maintenance! You won't find a better deal, better people, or better service in St. Louis...maybe anywhere. Can not say how impressed I am with these folks. After weeks of car shopping they closed the deal with style! Thanks guys!

My wife and I bought 2 24 Grand Cherokee’s from Allyson Laws at Napleton and it was a great buying experience. We appreciate great service and great was what we go from Allyson. We were just really shopping when we contacted Allyson She worked hard to develop the sale and then close it. We were challenging customers, we were looking for unique configs, we were under a tight time line due to the desired Chrysler incentive ending and we were not local to the Dealership. Everything until signing and pick up were done by email, text of phone call. Allyson was awesome from start to finish with excellent communication skills, attention to detail and patience with us ( I almost changed my mind on what model I wanted at the last minute). She found the configs we wanted and worked hard to get them. One came from a dealer 400 miles away. She will work hard to get what you want. Again we are challenging ( Engineer and Data Scientist) we have a lot of questions and Allyson mastered each and every on everyone of them. She worked both deals simultaneously and it was flawless. Additionally the weather was absolutely terrible with snow and seriously below zero temps. I really don’t know how she pulled it off actually; I’m really impressed. Her walk through was superb and notable because it was 20 below zero that day. I would not hesitate to buy again from Allyson. I expect that in a couple of years we will go back to buy another Jeep GC and she will be running the Dealership. Allyson is top notch.

I had a great experience buying a car at Napleton! Ally helped me find exactly what I wanted and was extremely patient and kind and very helpful!

Bill Erwin was so helpful in our purchasing our new SUV. He had all the answers and helpful attitude to help us make our decision. We have used this dealership for years and have purchased several vehicles from them. The service dept has always been great. Thank you Bill for calling and even following up with us that we were all set up etc. This purchase was handled with ease, no stress. We appreciate Bill and this dealership!

was looking for a new car this person ask us if they could help us , there service was outstanding and the time to get the new car was out of this world. We have called here for help and they are right there

Employee was super helpful and went out of her way to help us get a new car

Smooth purchase, no BS, knowledgeable salespeople and ease of purchase have created a returning customer. Love my car, love the ease of the transaction, love the customer service...5 stars all the way

Great communication and friendly people. Although the buying process was a little sketchy. If you DON'T FINANCE through them, there's a $1500 fee. In my instance, when I looked at the car the price was $X, when I went to purchase the car, it was $3000 higher (10 days after the initial inspection)...Look and BUY BEFORE the end of the month...(I looked on the 28th and bought on the 10th of the next month). They DID NOT honor the original price, and I showed them a screenshot of the price change. Financing was easy and the manager was very friendly and honest. He just couldn't adjust the price but offered deals on other packages (maintenance and service). Ultimately, I didn't mind paying the extra 3K because I asked and they agreed to replace all 4 brakes (about $6K) so if the car didn't need that I think the manager would have budged...or I would have waited for the end of the month again and possibly miss out on the car. Again, both managers and the salesperson were very helpful with great communication and I would buy from them again. I would just insist on the price or walk away.

Most definitely I would recommend Century! First and foremost we are repeat customers! We have done many service appointments (oil changes, tires rotated etc ). I make appointments on my days off, set time and I’m in line when they open and get in and out quickly. I have never had any issues with that process ever! I was surprised with a card that had a coupon to buy a car of choice for Christmas. On Dec 25 I built my car of choice on the Century web site (make, model, color, motor, interior etc. ) and found 1 just how i wanted it, in transit. That in its self was a very fun process. I received it and could not be happier. Thank you Century for Craig who followed through and made all this happen for me, as it was ordered and scheduled to go to a different dealership initially. I love this dream car this was the best Christmas ever!