Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
The Grand Cherokee is a fun sporty SUV!
by TGreen from Bellbrook, OH
December 18, 2018
This car met all my needs and was a great family hauler for my wife and two kids. We were even able to fit our two large dogs. It’s been a great vehicle!
The guy that helped us was awesome. This place in general I really liked. Not the typical used car lot. I work in customer service and I do whatever I can to make people happy. I was very excited to get a new (used) car. I assume normally when walking off a lot that the car looks brand new inside and out. They knew we were coming to look at the car, yet the outside was filthy dirty and the inside had dirt all over the floor boards, dog hair in the back seat and crumbs in the cup holder. They had a manager driving the car around as his daily driver. Why they didn't clean the car before putting it back on the lot blows my mind. It was really important to me to have a spotless car. I asked them to detail it but they said their detail crew doesn't work on the weekends. They pressure washed the outside of the car and sent us on our way. I took the car to get detailed and it cost $200. It would have been nice for them to at least offer for us to bring it back on Monday for them to detail. Nice people, but bad customer service.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
Excellent experience. Chris Dogas, Jon Stewart and the rest of the crew at Lithia went above and beyond the call of duty. Thank you all so much!
6.1L 6059CC 370Cu. In. V8 GAS OHV
by KARYN from California CA
January 7, 2019
My Jeep is a spotless ... Clean in and out .. Runs and Drives Excellent like a Champ with no issues . has 96K Miles .. No Issues ..My Jeep is a spotless ... Clean in and out .. Runs and Drives Excellent like a Champ with no issues . has 96K Miles .. No Issues ..
We just had one of the BEST car buying experiences ever! We bought a 2017 Nissan Rogue from Dale Burghart and we couldn't be happier. Dale was very friendly and knowledgeable. What a breath of fresh air for a car dealership to have a salesman that thinks of the customer and their needs first! We didn't feel pressured at all to buy something that we didn't like or need. Once again, thank you again Dale for such a great buying experience.
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.
I try to avoid dealerships but Northwest Motorsport is A+
by Pwoens from DealerRater.com
December 5, 2018
I typically try to avoid dealerships but stopped by Northwest Motorsport one evening as they had a nice looking Duramax sitting on the lot. Met Fred initially and had a great interaction with him. Fred connected me with Joey and in the end they did such a great job that I bought the truck. Met Joe, the GM I believe, and he was upfront and a straight up guy. Had a slight mechanical issue after I got the truck home but Joe and Joey made it right. Great transaction and I would definitely go back for any future purchases.
Great 4x4 in the snow, reliable and unstoppable
by john from Glen Cove
December 13, 2018
Plenty of room, great every day use. Reliable and unstoppable in the bad weather. An SUV that is versatile in every way, got to own one to know this.
Didn’t feel like the typical car dealership. Everyone was beyond friendly and I was so comfortable. I never once felt pressured or mislead. Jared Herling treated me with respect and showed me that I could actually get even more car and exactly what I wanted within budget!
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
The buying process was quick and easy. Everyone there was nice and informative. The car was clean and in great shape. I love my new car!
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
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