We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Great buying experience! I received excellent customer service from Hilary. She was such a pleasure to work with! She is so knowledgeable and was very helpful, and patient. She found me the perfect car. I’m so happy. This is my 5th Subaru and not my last. This is a great dealership. The service department is also first class. Thank you!
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
My husband has a background in sales and I in customer service training. We do not enjoy car buying process, mainly due to high pressure sales tactics. We worked with Andy, who helped us navigate our options and was responsive to our needs. We will be coming back to the Selma Auto Mall.
I must admit, Lagers has changed, and definitely for the better. Great car buying experience, respectful and honest. I honestly enjoyed the car buying experience from my hometown dealer. Ashley, Leah, and Michele made this honestly pleasant.
To those who gave poor reviews, 1 simple suggestion: strong willed and driven people treat you like you treat them: show some respect, you'll get it back.
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Simple oil change, but so much courtesy and overall care for the vehicle is appreciated. Car was inspected and washed; waiting in customer area is comfortable and the time passed quickly. Keri is a terrific service rep. Also have worked with Ann in the past—also great.
Service manager was courteous, we received good service, and repairs were completed completed on time. The waiting area was adequate and clean.
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