While I was in Shawano, WI on vacation the front under carriage panel came loose and was dragging on the ground while I was driving.
I stopped into the Executive Auto Sales at 1204 E. Green Bay St., Shawano, WI. to have it fixed so I could continue on my trip. The sales manager had one the service tech's fix problem and did not charge me for the repair.
I was extremely grateful the he was so generous and kind to do this for me. Next time I am back in that town I will stop in to say hello to him and his staff.
He truly is a very nice person that cares about his customers.
I worked with JT and he was amazing! He kept me in contact with me all while I had been looking online for just the right Tahoe. I bought mine there the end of September from him and it was one of the best experiences I???ve had buying a vehicle! Thank you!!
We purchased a 2016 Chrysler Town and Country from Vande Hey Brantmeier in Appleton. The price was better than anything we found in the greater Milwaukee area. Dennis and Dan were an absolute pleasure to work with. No hassle. No pressure. Just helpful and accommodating at every turn. Most of all, they were honest.
My previous vehicle was giving me some trouble, but I did not expect it to die while I was driving it yesterday. We got it towed over to a service station, only to find out it was going to cost more to fix than it was worth. Time for the junkyard! I knew immediately that I was going to head straight over to see Dan. He helped us with my husband's car seven years ago and it is still driving well.
Dan helped me find exactly what I was looking for and he helped me get the financing that we needed. He took what started as a very stressful day and turned it into a day that made me feel very cared for. Seriously, I cannot express my thank adequately enough. I will tell everyone I know though, that Dan is who we will always go to for our vehicles. He is knowledgeable and trustworthy, and he cares.
Thank you Dan!
Wow what an experience this was...pulled in dropped off the car with a nice young man named Eric. He took great care of me from the start, i never felt any pressure to buy anything he offered me only the services that I requested and gave me a great deal on them. I would definitely come back to Russ Darrow for any and all of my service work.
We worked with Joe to buy our vehicle. He was very straightforward with us. None of the typical car salesman tactics here. After some hassles at other dealers, we are happy to have purchased our vehicle at Russ Darrow Pre-Owned Direct!
We dealt with both Adam and Chris, and had very good service from both of them. Adam continued to help me via text, even though he was ill and in the ER! Chris stepped in and took caring of everything, so that we could pick up the vehicle that day, when Adam was out. They both made it easy for us, as we were from out of town, and buying the vehicle for my dad, who was even further away. We paid a little more than we wanted to, but it is a pretty nice vehicle, and will be perfect for my dad. ;) Chris had the gas tank filled up and arranged for me to get floor mats in the vehicle right away, which was much appreciated. Thank you both- we will definitely recommend you to anyone looking for a vehicle! :)
I took my vehicle to the Russ Darrow collision center after being involved in a minor collision with a deer. From start to finish, the experience was easy and hassle free. They were able to fit me in to the schedule quickly. They gave me a free loaner car to use (less than 3k miles), and proactively called me with updates regarding what they were finding in terms of hidden damage, and to let me know when my vehicle would be completed. The repair was completed ahead of schedule. It looks great... and they even took the time to touch up a couple small rust spots and buffed out an unrelated scuff mark. Wonderful experience all around.
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
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