They were all so nice and very helpful! My husband told them he didn't want to spend more than 30 minutes on the paperwork, they said no problem, and they did it with no problems! So happy with Jim's in Fontana!
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
sold me car with no spare tire. Once they finally agreed to give me a spare, service department doesn't answer phone or call back when you leave message.
This dealership seems overwhelmed, understaffed.
Great Selection and very professional employees!!!
by Jason Larson from Moreno Valley, Ca.
February 6, 2018
I was very impressed with your dealership and your customer service was excellent! You took time with me and addressed my concerns. You were welcoming and honest with me.. Thank you for actually caring for what I was looking for in a car purchase..even though I did not find the car I was looking for at this time.. I will be back..Jason
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
Hello, Just wanted to say thank you to Dave, Alex, Big Andrew and Little Andrew for an Amazing experience at LE Dodge Ram Jeep after a very bad experience with Lake Chevy I was promised a truck Chevy did not have. So at LE Dodge Ram Jeep the team was great I ended up with the Power House truck of all trucks to pull my 2018 Jayco WhiteHawk- now I have the Ram Power wagon 4x4 Hemi and I could not be happier it has everything a chevy does not have and then some- Great Customer Service and they worked with me to be at my budget - as a Retired Navy Veteran it's great to see how they care for customers and Veterans " Bravo Zulu" well done - Joe Andersen USN Ret.
We had a great experience at Lake Elsinore CDJR. Alex was a wonderful, no pressure sales agent. The whole process was the most relaxed we have ever experienced, and we love our new Jeep.
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