Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
Other than taking a long time to agree on price it was a good car buying experience. Both salespeople we worked with we???re good and Tex in finance was very friendly and easy to work with on the dreaded paperwork.
Mark, was a joy to work with. He was referred to us by a coworker that spoke highly of him. We told him what we wanted and budget that we wanted to stay with. It was easy too find a vehicle with his help.
Just bought a used Ford F-250. Very, very smooth transition. I’m not used to this kind ohhf car dealership. They don’t push you into your decision and I appreciate that! 2/12 hour drive from Lafayette Indiana well worth it! I’ll definitely be doing Business with them again for my next vehicle purchase! Thanks so much Corey & Ryan!
Awesome service, and not too pushy. I was concerned about the car’s brakes after test driving, and they had them replaced the next day first thing. They held the car off the market for me until I could get there the next day!
I bought a used 2010 Dodge Challenger SRT8 from them. I flew down from Milwaukee, WI and they picked me up from the airport. When I arrived I looked over the car and it was better than the pictures. Well detailed. I then drove the car back to Milwaukee 4.5 hrs and it ran and shifted very smooth, even through Chicago rush hr downtown. Only problem I had was a burned out blinker bulb. Jeff was a nice guy and answered all my questions that day and the week before, sending me info and pictures. Very good experience. Shane
Overall this one of the best car buying experience we???ve ever had. Everything was very relaxed and we felt no pressure at anytime. The whole process ran smoothly every step of the way, from the initial contact with Rick to the behind the scene stuff with Carlo and the final paperwork with Evan. We couldn???t be happier!
I spoke with Dakota after calling to get a car. He was immediately friendly and helpful. He went above and beyond to make my visit as stress free as possible! I do not feel like they took advantage of me and the sale price was fair for the new vehicle I purchased. The lady at the reception desk was very nice and she kept my 3 year old busy so I could focus on my paperwork. I would recommend anyone looking for a new car to call Dakota!
Jeremy Owens really made my car buying experience easy. He was professional, honest, he listened and was understanding of all my needs/wants and concerns. When I buy my next car, I will for sure contact Jeremy first.
We found a used truck that we were very interested in. Contacted a local dealer to see if it could be brought to us (5 hours away). They said 'no' so we called David, discussed the truck; liked the responses and the contact. Drove 5 hours and purchased the truck. Great experience. Took it past the local dealer to show it off...lol.
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