inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
by Jeffrey from Vancouver
December 20, 2018
We bought this vehicle about three years ago and been happy ever since , good value for the price although an average of 11.8 miles per gallon isn't all that great, i guess that's what you trade for the performance of a 4.7 . over all we love this Jeep .
I am in awe of this company and their forward thinking, revolutionary approach to purchasing an auto. Jon Dunaway and PALS have my sincerest thanks and appreciation for working with me to find a vehicle that not only fit into my budget but is reliable and a "sweet"ride. They were informative, patient and solicitous! I can't thank them enough and would encourage anyone now shopping for a vehicle to pencil them in as your first stop!
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
PALS is a fantastic service, and I would definitely use them again to purchase another vehicle! I am extremely satisfied with my Nissan Rogue, and Brad and David were a pleasure to work with. PALS found the perfect vehicle for me within my price range. My Rogue was in near perfect condition and had super low mileage for a 2012 model in 2016.
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
Absolutely the best car buying experience I have ever had. These guys really care about the work they do and know the car buying business inside and out. Go and see Chris, I had no idea what I wanted to buy and he surprised me with an incredible car with an even more incredible price. I could not be any happier and plan to buy all of my cars there in the future.
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
I have purchased two cars from PALS and both times have been a very easy and pleasant experiance. Also, I felt like I drove away with a very good deal both times. My salesman worked hard looking nationwide to find me the best mileage, condition, and price in the 4Runners I purchased. I found some on my own and they looked into those options. One was a northern vehicle and they then showed me examples of why northern vehicles are not the best option due to rust. Also, I found a killer deal in another state. They promptly opened Google reviews on that business and asked me not to waste my time and gas going to see this vehicle. Everything they told me I felt was very honest and in my best interest. I truely felt like they were ON MY SIDE!!! That is a very rare feeling when walking into a car dealer. I have since had both of my cars service with PALS and their service department is next level! They came to my work and picked up my 4Runner and left me a loaner car. When I was leaving work I walked out to a washed and vacuumed car and my fresh oil change! How cool is that?!?! I will gladly tell all my friends and family about PALS. Thanks guys!
by Ranman70 from Belle Isle, Fl.
December 15, 2018
My Jeep has plenty of room and is fun to drive. Handling and performance delivers a fun ride. I would highly recommend this vehicle to anyone who's interested.
I recently took my car in for repairs, and was very pleased with the work and the price. not many garages give you loaner cars while yours is being worked on, (and they are pretty nice cars), but will vaccum and wash your car before you get it back. they will also come and get your car, leave you a loaner, and bring it back when it is done. who does that? Todd in the service department is always professional, and knows his business.
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
I have purchased 2 vehicles from P.A.L.S and they are AWSOME to work with. Adam has found me and my wife exactly what we wanted. I purchased a Dodge 2500 and my wife a Toyota Sequoia. Todd in the service department is always friendly and takes great care of our vehicles. My wife enjoys the pick up and delivery of service and the car is always brought back washed and cleaned. I can not say enough about how great they are. Thanks
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
I have traded and bought several cars in my lifetime with varying experiences with sales people but my experience with Anthony and Mark was far beyond anything I have dealt with in the past. I have never seen two guys work so hard to get me into a nice used vehicle. In my opinion, Anthony and Mark went far far beyond the making sure I was taken care of. I could go on all day about their determination but in a nutshell--these guys were 3 levels above "awesome."
by runco from Pittsburgh PA
October 23, 2018
Love my Jeep. 120000 problem free miles. It has more useable cargo space than the newer ones. It could have a another ride but that is a sacrifice I am willing to make for being able to go anywhere I want to go.
The vehicle is excellent. I used to own a 2010 GMC Yukon and after 8 years and 145,000 miles it literally started falling apart. After owning such a large vehicle I thought I could never do without. My wife insisted it was time to downsize, both in size and cost! After looking at potential replacement vehicles I came upon the Jeep Grand Cherokee Summit. This vehicle has satisfied my wife's desire to downsize, while at the same time offers a roomy interior with options galore. The motor is actually larger in cubic inches than what was in my Yukon and even has better gas mileage. Also I lost almost nothing in towing capacity. The jury is still out on the longevity of this vehicle, but given its quality build I expect it last well past 8 years.
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
2017 Jeep Grand Cherokee Overland HEMI
by McG713 from Lynn, MA
November 25, 2018
Just picked it up from AJ’s Auto in Lynn and I must say I absolutely had the perfect transaction. From the meet and greet all the way to the final handshake and my new keys they were great. Love the Jeep. It’s everthing I wanted. Literally has every option I could’ve wanted and at a fantastic price point. My 4th vehicle from them and certainly won’t be my last. As always, extremely happy with the purchase.
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
by PalmSpringsDriver from Palm Springs, CA
November 17, 2018
The ultimate freeway cruiser but also great off road. This is my second Grand Cherokee - I had a 2011 and now a 2017. Car is improvedin nearly every way.
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Excellent value for money.
by AlFlorida from Orlando, Fl
November 3, 2018
I moved from a BMW 550i to this vehicle. Obviously fit, finish and performance are not comparable but value for money and vehicle features are excellent on this Jeep. We love it, the ride height and performance are more than enough for our needs.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
I love my Jeep!! Hands down, the best!!
by Jonib81 from Elberton, Ga
October 17, 2018
I can’t say enough about my Jeep. I actually own a 2018 Jeep Grand Cherokee Overland, and it handles like an absolute dream. The suspension is great, as well as the off road capabilities. Luxury and performance all-In-one.
I was convinced my Mercury needed a new engine but after the service manager and tech people checked it out they determined the noise was not a problem. This saved me about $5,000.00 and there was no charge for this service.
We were also provided transportation to a local restaurant for lunch while the car was being checked.
Considering the general feeling that most auto dealers are less than truthful, I am extremely pleased with this service department.
No problems what so ever!
by JeepMAX from Calgary, AB
December 20, 2018
smooth ride, Air ride is perfect for towing and helps keep control also. Great fuel economy. No problems like other owners. I have had the check engine light come on, only when I use some def that has been sitting on the shelf or Diesel from a non major brand. Otherwise so reliable. 60000 miles and only had to change tires and the headlight bulbs.
Jim Ritter was very professionL, HEIPFUL and addressed my questions. I feel lie I could go back any time and he would be just as heipful to any of my concerns/questions. Thanks Jim.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
Bar none the best overall buying experience we’ve had in 25 years of buying cars. Smooth, easy and once we said, “Go,” we were out in less than an hour. Really appreciated Austin our salesman who was helpful and right on point without exerting any undo pressure.
love this truck very comfortable and reliable.
by Reno from Reno,NV
January 10, 2019
This truck is very fun to drive and very accommodating for any height. I felt very safe driving this vehicle and very comfortable. I met all my expectations and has been very dependable.
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