My wife and I were in the market for a new Willys in Gobi. We found a few but the dealers weren't too cooperative over the phone. When I got a hold of Main Motorcar, Steve Ross was very eager to assist us in the buying process over the phone. The dealership is a 4 hour drive from us in another state.
Anyway, after agreeing to the price, I worked with Dave to get the paperwork in order before we could drive out there during the upcoming weekend. When we got there, everything was perfect and ready to go. We were in and out of there in 45 minutes!
The best part was their honesty, no games. It's a small town dealership with folks who help you out by saying what they do and doing what they say. There was no "gotcha moment" that I've experience from other dealers who are trying to squeeze you for a few more bucks.
It was worth the drive!
Several months ago, I purchased a new 2017 Jeep Wrangler Unlimited from Main Motorcar in downtown Johnstown. The exact model I was interested in was unfortunately not available for sale at the time I first inquired at the dealership. Fortunately, I was notified by my salesperson - Shannon - as soon as they could custom-order the vehicle to my desired specifications.
Ordering the Jeep was surprisingly fast and simple. I was provided with periodic updates as the Wrangler moved through the manufacturing process, too. I was given an approximate time frame for delivery and was pleasantly surprised when it rolled off the assembly line sooner than scheduled.
Just before my Wrangler was scheduled to arrive however, the Nissan I planned to trade-in suffered an apparently common electronic failure. I began working with the original Nissan dealership (not Main Motorcar) to fix the issue and was charged almost $1,500 for the repair. Days later, I found out the pricey problem was actually covered by a recall; frustratingly, the Nissan dealership refused to refund my payment. Only after a series of phone calls to the unhelpful big-city Nissan dealership was I told to call the Nissan corporate office for a resolution.
The folks at Main Motorcar were kind enough to step in and provide some much-needed assistance in dealing with the Nissan corporate office to help me obtain my refund for the now-recall-eligible repair. They were able to expedite the process with Nissan corporate... something the Nissan dealership refused to do.
Even with the trade-in difficulties, I was offered a fair value for the Nissan from Main Motorcar. Months later, I am extremely happy with my purchase as well as my experience with the staff at Main... who went out of their way to help make the purchasing and trade-in processes go as smoothly as possible.
Based on my experience, I have been recommending that my friends and family - and anyone who has asked about my car-buying experience - stop by Main Motorcar in Johnstown. They have earned a customer for life!
This visit was for a factory recall and. it was handled very professionally and quick. Other visits for maintained issues were equally as satisfying. I purchased two other cars from Andi and she is wonderful, love her.
I was in town for only a week desperately needing a new vehicle, my credit was not the best however Ryan made sure he found the vehicle that would suit not only my needs but my family needs as well. He worked with the finance people and got me approved!!!
My wife and I had the best experience buying the 2015 Chrysler 200 this morning. From the first time we stepped into the building Tuesday until we drove away this morning the whole staff made sure that we were happy and pleased. The best I have ever felt leaving a dealership.
Would not recommend this dealership for used cars. They do not repair anything that is wrong with the vehicle before putting it on their lot for sale. The extended warranty is nothing but a farce. They find every reason not to cover the expense of repairing the vehicle. Would never buy another vehicle there.
I purchased A used 2014 chevy silverado truck,my contact dealer was Jeremy Ruther .he was very professional ,and a great host.we spent over 5 hours there and every one there was exceptional.when we left we went home with a new to me truck Great job everyone
I have dealt with the Klines for 45 years. I have also found them to be honest and professional as I found Steve Ross walked me through the new Jeep. I feel everyone should at least give them a chance.
I came to the dealership with a specific vehicle In mind and Andi showed me exactly what I was looking for and she was an absolute delight to work with, and I look forward to further business with her and the company
Howard was it awesome guy took good care of us thank him
by LARRYVOGHT from DealerRater.com
December 1, 2018
Great service guys and mech.on duty got us right in took care of us very friendly and took me though all work done great people
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