Used Jeep Grand Cherokee for Sale in Orchard Park, NY

This was the best experience I have ever had at a car dealership. I leased a 2016 Jeep Compass from Dalonte Wallace at West Herr Jeep. He really went to bat for me to get the best price possible. I would ask for him when you go there.

This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!

Five stars for West Herr Jeep & my salesman Cal Tobias! My experience all started about a month ago when Cal helped me lease a 2015 Jeep Renegade, which I absolutely loved. Fast forward to last week Tuesday when I was involved in a terrible car accident, where a semi totaled my brand new vehicle. Now today, Cal helped me again by getting me into another Renegade. My new car could be my last car's twin and has every amenity I had before. I cannot thank him enough, and truly hope he will be recognized for the exceptional service he provided me with. Thanks again Cal!

I need more experience driving the Jeep, haven’t had it to long. It is so much fun to drive it has a lot of power! It is an eye catcher, everyone likes to look at it which makes me smile, I’m real proud of it!

Adam went above and beyond trying to get me into my new 2017 Jeep Wrangler. I had a Wrangler before and traded it in for another car, after a month and a half I traded that car in because I missed the Wrangler I had earlier. I am beyond happy with this purchase and I'm glad I came to West Herr. When my daughter needs a car I will be sending her to Adam because he goes above and beyond for his customers.

The Jeep Grand Cherokee has been my preference for years. The 2018 limited has the style, comfort , updated features and interior that makes the Jeep brand legendary.

I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!

I’m in love! I have been driving since I was 16 years old, have owned quite a few vehicles since then, and for the the most part have liked or loved each one. I’m 53 now and purchased my 2018 Laredo in Octobet 2017. My very first Jeep! I liked it as soon as I drove it, but fell in love when I drove it in the first NH snow storm. Best vehicle, goes through anything, but classy at the same time. The quality and comfort are incredible, so much room! I feel so safe in my Laredo, I feel like super woman! It’s great on the highway, so much power! I’m in love with my Laredo!

Very helpful salesman, Brendan. No pressure, knowledgeable, courteous. Took all of my wants into consideration. Had the car ready to pick up in 1 hour! Would lease another car from him again!

It has been really real reliable so farI like the way it drives and handles I think it is real comfortable vehicle no only thing is it seems like it has a lot of wind always on one side I don’t know if I need to have that checked or not

Dave Loft was incredibly helpful and made buying my 2012 Jeep Grand Cherokee from Towne a no brainier.

We like this vehicle so much, we own 2, and this is our 4th! Luxury at a very attractive price, as well as great utility. I can use the same vehicle to take clients to lunch and 2 track to my hunting property in the afternoon.

Another great experience with Lisa at West Herr Buick GMC Cadillac. As we have come to expect, Lisa always asks the right questions; knows what we want and gets us a great deal. No hassles or haggling, just a pleasant experience that we always appreciate. We are and will continue to be repeat customers at this great dealership. Always worth the drive down to East Aurora from East Amherst, wouldn't go to any other Cadillac dealer.

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

Basil is a wonderful dealer. Always make you feel special and the work they do is great. I was going to go to my dealer but on a recommendation I went to Basil. So VERY glad I did. They are great!!!!

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

Ok so believe me when I tell you, this dealership is top notch! I am far from an easy person to please, trust me now with that said , KEVIN, TED & The shuttle service guy( I truly apologize that his name is escaping me right now) I cannot THANK,YOU guys. & everyone there today enough for turning my disaster of a jeep situation ( 2 days dealing with numerous individuals 98% of which were not helpful@ all, none of which are associated with this dealership/service dept in any way) Kevin & Ted went ABOVE & BEYOND to make my fiasco into a smiley happy ending , my Jeep serviced & back in my driveway , the whole time with smiling faces & wonderful,kind, courteous attitudes & I cannot THANK YOU GUYS ENOUGH! & "Shuttleman" as I'm calling him (hey guys hey needs a cape , lol!) ,was just as friendly & courteous as could be as well. Seriously, if your reading this & other reviews wondering if you should use these guys , stop wondering & call the # , you'll be glad you did , I know I am & I will NOT take my jeep anywhere but here for as long as i own it.

Extremely smooth ride, lots of power, guzzles gas and plenty of bells and whistles that I never heard of before. Some of them are appreciated; some perhaps no necessary.

My appointment was at 12:30 which I scheduled on my break. I brought my car in at 12pm. 30 mins early, I test drove 3 cars. Stopped at Wegmans and got lunch came back and my car STILL wasn't ready. 2 hours for an oil change and I had an appointment. Unacceptable!

The size met my needs. The style met my personality. The performance EXCEEDED my expectations. After a year, this Jeep still makes me HAPPY! I totally love my Jeep, A.K.A. Betty Blanco!!!

My experience with Basil was amazing. We were turned down by so many dealerships I can't count. When we went to Basil I was told that our credit is the reason nobody could help us (credit 490) but I found out that Basil is a family owned business with different locations owned by the 6 basil brothers. They sent me to Basil resale on Sharadin in Williamsville NY. I was told to meet with Ray , I went to meet with Ray and yes he is a sales man but he is honest and a nice guy who just wants to help people with their individual needs so I explained my husband is gone all day and I had no way to get my two young kids to school which was starting in one week. He listened , then introduced me to the owner John who is a genuine good person. They found me the perfect family car and gave me an amazing deal bassed off of my income on what I could afford. They never tried to over sell me and were never pushy at all. I would recommend Basil resale or any of the other Basil dealerships to my friends and family in an instant .

I wouldn't own a 2018 if I hadn't been pleased with my 2015. I could nit-pick around the edges, but overall I am happy with the features, comfort, styling and performance. Relatively few minor issues, no reliability issues. Well built.

The driver side windshield wiper on my 2016 Charger decided to do its own thing last week during another rain storm (they don't quit lately!), flopping all over the windshield. I took it to Transitowne service on Tuesday, and within one hour I was driving away happy. The service people are all friendly and courteous, as usual, and the experience was comfortable. The cost was a lot less than anticipated and timing was great.

My new vehicle is everything I wanted. Exterior color & looks to the Interior to the dual power moonroof!! Quiet & cozy! Still getting use to all the new features, but loving it!!

Great customer service by Adrian Bonsey. He’s very friendly qnd helpful. Would recommend him to anyone who needs services there.

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

Paddock has a wonderful employee base. From the sales people, secretary's, service, etc. Everyone is always so very nice in there and when I had my car serviced, it couldn't have been a smoother transaction than it was. They truly try to do everything possible to make customers feel like they are the most important thing in the world. I can't imagine ever purchasing a car from any other dealership!

This vehicle is great for my current needs. It has plenty of space for myself and family members when riding in my vehicle. No one is fighting over leg room in the front of the vehicle or back sit. It rides well for the hour commute I have to make back and forth to work. I’m able to use Bluetooth on the vehicle or use an UBS cable to play music or conduct phone calls.

This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.

We owned a GC previously and tried a different model. Not a smart move. Glad to be back in the Grand Cherokee. This car drives and rides super smooth. The eight speed is a huge improvement over the six speed in our previous GC. FCA has done a nice job with the fit and finish.

My salesman, Matthew Mosher, is very nice and knowledgeable. I bought a used 2016 ford fusion from West Herr, and I was able to fully test drive the car before the purchase. I was even able to drive the car home so that my wife (she was not with me at first visit) can check it out. The price is fair. I don't have much to complain except for the financial manager kept trying to sell me their extended service plan. I did not buy it but I can understand he is just doing his job.

I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.

Thank you Kevin Haines for outstanding customer service! Kevin went ABOVE & BEYOND! I went to the Dealership Wednesday eve to test drive a vehicle the numbers weren't working so I found a different vehicle on line in Orchard Park Kevin was in training so I drove out to OP to check out the veh as I was getting close to the OP dealership - Kevin sent me a text: I hear ya wanna see a juke at Nissan Orchard Park? I'm here, and I have it pulled up for ya! It's beauteous! I was SO impressed not only was he already at the OP location he had the vehicle pulled up & ready greeted me with a smile! I drove that vehicle home within a few hours! He gained a customer for life!! I'm extremely impressed with Kevin and the friendly staff at West Herr Nissan in Lockport. ¿

I have owned several different SUV all different brands.This by far is my favorite for several different reasons. The way it handles, comfort, style looks amazing!

I wa very pleased with the time it took to turn in my lease and lease a new Silverado Double Cab. I believe that it all had to do with my salesman, Ernie Fadel. He went out of his way to complete the deal a a very short time. We discussed the deal with all the details at about 12:00 and he told me to pick up my new vehicle at 2:30. I have been used to it taking a full day of this, that, and all. This was a pleasant surprise. Thank you.

Great fit and finish, solid and well thought out...it’s hard to realize how good it is until you ride in or drive other brands. Do yourself a favor...own one!