by Henry Phifer & Karen Hill from Salem, Virginia
October 26, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
Thanks so much to Emma, David, and Jason!! They made purchasing the car we wanted so easy and actually fun to do. We will definitely be buying Chad a new truck from you guys in the future. Thanks again!!
I was looking for a SUV on line.
I found one I liked, I inquires.
Emma Rodriguez, responded and stayed on top of everything.
I went to see the vehicle, she asked questions ,the next thing i know .I was waiting for my credit to be approved. . Everyone there was very helpful and very nice. Thanks to you all
Somehow there has been a review posted by supposedly me... This is NOT the case... I have known the general manager of this dealership most of my life... the sales process was easy, the salesman was a Delight to work with. He went above and beyond to try to get the car financed... We worked out a compromise that I would guarantee the vast majority of dealerships would not work out... this is an excellent dealership and people to deal with from MY experience...ANYONE who States or posts otherwise... Whether REAL or to elicit a reaction... Has never dealt with this dealership or has an axe to grind... The customer service was excellent... We were treated with respect and honesty up front... From beginning to end... I have no issues recommending the dealership to anyone... if you need a dealer that is willing to work and go the extra mile and truly earn your business... This is the one
Travis Barker was very friendly and professional at the same time. He was informative and answered any and all questions we had. He made us feel like we mattered and not just another customer coming through the door. I was impressed with the friendliness of all the people working there. I believed that we were given straight answers and felt that they were honest. I would highly recommend Rameys to anyone. Thanks for the great experience!
by Mr. Paul E Dowdy from white sulphur springs, WV
February 11, 2018
The service manager at the facility and the secretary was very helpful . I believe the mechanic did not do a thorough inspection.I noticed the air filter was not checked.do to dirt and debris inside the compartment. I checked it myself. also noticed the air pressure in the tires was not all even pressure.
Eddie and Krystle went out of their way to make my truck purchase smooth. I live over 200 miles away and once the deal was made they delivered the truck to my door. They know how to take care of a customer.
My experience with Ramey Ford was I very positive. LT was courteous and helpful through out the process and went the extra mile when the vehicle initially planned to buy was no longer available. he was able to find another vehicle that suited my needs.
I purchased the 2005 Odyssey from out of state, over 4hrs. drive. The experience was quick and seamless. No pushy or pressure sales. I recommend working with Michaela Donchatz, internet sales. She was very professional as we communicated over text/email/phone. Michaela was very responsive and great follow-ups through out the process. Phil Quattrone did the sales, very nice guy and professional. He got me out the door within an hour as we got a long drive home. I would recommend Ramey Automotive Group for your a quality car purchase. Without hesitation, I would buy from Ramey again. Thank you Michaela and Phil.
My car died in rt 77 & need a new engine. It was 11 years old so decided to buy a instead. The head of service(Matt) watched over us. Jacob was the best salesman I have ever dealt with, even at the age of 24). His boss, Marcus, was funny & helpful. Roxanne, the owner, helped me with finance, caring & good advice.
This is the only place I will ever trade with!!!! Absolutely amazing service!!! Easiest buying experience ever!! In and out! Great salesperson!! Went over everything so that I could learn everything! Go see Lauren!!!
I was looking for a vehicle that was not typically found oat dealerships in this area and the salesman did extensive searching to locate what I indicated I was searching for. He provided me with multiple choices that reflected what I had said was important. He worked diligently to determine which of the vehicles that the dealership could obtain. He was very professional during the entire process.
I really enjoyed my experience. Nicole Messick was so sweet and I could tell she really wanted me to leave with a car. I came in hoping to get a used car and left the lot with a brand new car , thats AMAZING! She really made my first experience so lovely. I will definitely recommend friends and family to go to her.
I had a great experience at Shelor Toyota. Beverley was wonderful to work with and very knowlegeable. She was a lot of fun to work with. Your Toyota building is one of the nicest dealerships that I've seen. Thank you Beverley.
I live 3 hours from dealership. So going there wasn't an option, delivery was a must..Bought new f-150. Basically made deal all through email, including trade-in. Even gave fair deal on trade sight unseen. Cant get much better than that. Worked with rex and Lt. Would buy from Ramey ford again.
My wife and I enjoyed the buying experience, kindness and helpful salesman and financial manager. We would recommend it to friends and family!
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