I've been to Carite in New Baltimore 3 times for service. The employees there are all so kind. Today I delt with Jim and Tim in service. They were fantastic. I feel that they are very honest. That is where I will always bring my vehicles. Thank you!
Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
by "Birthday gift" Steve from Shelby Township, MI
June 4, 2018
I traded in my used vehicle for a new Jeep and they gave me a great deal and fast and friendly service. I highly recommend my Salesperson Joli! She helped me find the perfect Jeep and made the whole process simple.
I went used car shopping and had a great experience at the Sterling Heights Dodge Chrysler Jeep ram dealership. Ron Bennett helped me and made the whole process so easy for me. The Jeep I bought even had a bad battery and he was very helpful with getting me a new one. I would recommend anyone to come here for a car and to ask for Ron to help them!
Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus’s desk and stopped what he was busily working on to say, “So, today’s the big day! Picking up the Renegade I see. I ‘m so happy it worked it. Are you excited?” with a huge smile on his face. Gus’s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!
My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.
GO see Joe Ancona for your new or used car/ truck. Joe is a straight forward guy with your best interests in mind. Joe will go above and beyond to make you happy in your purchase or lease. This is my 3rd vehicle purchase with Joe and referred a friend to him who ended up buying one new and one used for daughter. Joe will take the time to walk you thru your new car and options, great help. Joe Won't pressure you, and will go thru finance options with you. GO see Joe.
I called over the phone in reference to a couple of vehicles of my interest, I believe his name was "Bill." He was very friendly and tried to help the best he could. Gave me information on the vehicle similar to what I was looking for. I didn't purchase I car from here but it will be iron in the future and I would recommend them to everyone.
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
Thank you very much Bill Reed!! You go over the top to make sure the customer is extremely satisfied. All the staff involved in the car buying/leasing process make for a pleasant experience!! Bill and all the staff will bend over backwards and pull out all the stops to make for the best buying experience!!!
I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
We recently purchased a 2016 XC 60 from Suburban Volvo and Jon Smith who handled our sale was a consummate professional . He covered all aspects of the sale and we were more than pleased with the entire process. We highly recommend Jon in the sales department. Go and pay him a visit if you want a great deal and things handled professionally and hassle free. Dan & Connie Krueger.
Kristine is great. This is the 5th vehicle i have purchased with her being the sales rep. She is extremely diligent, she exceeds your expectations and finds the perfect vehicle to match you!!!!!!!!!!!!!!!!
Had a trans flush and coolant flush. Had great service the same day and was in contact the whole time. Would recommend and will be back
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