Not the cheapest repair shop in the area, but they do a great job and complete it in one day. If you want quality service, take your car here.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
My representative was great. He was veey helpful and kept me informed throughout. This place has gone downhill ever since AutoNation has taken over. Booking a service apointment was an absolute waste of time since they could not even look at my car until the following day anyway.
Best SUV I've owned
by Broncojay from Dayton
December 19, 2018
With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.
Great, professional service from Ray Coleman and Amanda in finance. They gave me options, explained what would benefit me most and made great suggestions based on what I told them I wanted! They were not pushy and allowed me to be in control of my purchase
The Grand Cherokee is a fun sporty SUV!
by TGreen from Bellbrook, OH
December 18, 2018
This car met all my needs and was a great family hauler for my wife and two kids. We were even able to fit our two large dogs. It’s been a great vehicle!
Great experience. Satisfied customer. Repairs were done in a timely manner, just wished they had a loaner program.
No problems what so ever!
by JeepMAX from Calgary, AB
December 20, 2018
smooth ride, Air ride is perfect for towing and helps keep control also. Great fuel economy. No problems like other owners. I have had the check engine light come on, only when I use some def that has been sitting on the shelf or Diesel from a non major brand. Otherwise so reliable. 60000 miles and only had to change tires and the headlight bulbs.
Bukeka Carter was a wonderful person to work with.
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
I brought by baby jeep in to the service department for troubles with her engine. The staff was friendly and attentive. Kai Young was my service manager and I couldn't be more pleased! Kai made my experience a breeze! He was quick to respond to my calls, answer all my questions, and keep me updated throughout the process. Excellent customer service skills! Thanks everyone for your help!
by Chris from Lancaster, PA
December 13, 2018
This is the third Grand Cherokee (limited) that I have owned. The two previous models I have taken to almost 200,000 miles with basic maintenance and hardly any large repair costs. The design of the Grand Cherokee is exceptional. It's performance is equally exceptional and has handled expertly in all conditions. I will continue to drive and purchase the Grand Cherokee!
My Jeep is a spotless ... Clean in and out .. Runs and Drives Excellent like a Champ with no issues . has 96K Miles .. No Issues ..My Jeep is a spotless ... Clean in and out .. Runs and Drives Excellent like a Champ with no issues . has 96K Miles .. No Issues ..
by Enstor Katy Storage & Transportation Lp from Katy,Texas
November 19, 2018
Luis was excellent . he was very helpful and new exactly what I needed
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
I discussed the issue I had and reviewed the maintenance records I brought with me with Eric, my service rep. Eric was very helpful throughout. The dealership agreed to replace the missing wheel security lugnuts at no charge. Although the replacement lugnuts were not in stock, Eric called me later that same day and arranged for the lugnuts to be quickly installed.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
Jose is the most amazing client advisor I???ve ever had to work with. He is very straight forward and has a wonderful personality...which helps when negotiating. In all my years of purchasing vehicles, I sure wish Jose would have been there for each one. I had never been to this amazing new dealership but was very fortunate to arrive at a time when Jose was free and available. He answered all my questions and ensured if other assistance was needed for a response he went and brought the person to me. The negotiations went well and we soon arrived at a suitable price with minimal issues. The finance team was equally impressive. The transaction progressed smoothly and I was soon able to depart. Jay sure knows the way to ensure an efficient process. Returning the next day, I meet with Jaipaul who walked me through the vehicle features. His ability to make the features easily understood are exceptional. The dealership overall is easily a 10....but they have a jeweled star in Jose. He easily exceeds a 10. Thanks for making the purchase process go smoothly.
love my jeep
by jeep lover from idaho
December 30, 2018
Love my jeep, great mileage, lots of cargo space and comfy unless we go on a long trip but we purchased a couple of memory foam cushions and alleviated that.
From buying my truck to getting it serviced and repaired, I could not be happier with AutoNation
Most safe car I have owned
by TatianaC from Orlando, Fl
December 15, 2018
I loved everything about this vehicle just because it was so amazing that I am purchasing that Jeep. If you are thinking about buying this car . There is no need to look forward you will love this vehicle because it has every safety opponent you could ever want.
I am beyond happy with my experience at the BMW West Houston! Not only were they all very professional, but they were all very caring of me throughout my process ! I cannot say more wonderful things ! This was my first purchase with BMW and I can honestly say from my experience, I WIlL BE BACK :) ! Jose, the sales associate, was not only extremely honest with what I could get within my means but also extremely patient and understanding. Alexis , in the financing department, was very meticulous in making sure I was comfortable and He was quick to answer all of my questions. Juan , the genius , was more than willing to go over any questions I had in regards to the gadgets within the vehicle ! All I can say is every single person took care of me every step along the way !! So a big thank you is well deserved !!!
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
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