I purchased a truck and got a really good deal, They got me approved after going to several places.

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

I have been searching all over town for a camry xse red leather seats, pearl white, and birds eye view camera. i called and called no one had one. I came in and my salesman Abraham right away got to work for me. asked me all the right questions of what my wants and needs were. Once he found out he didnt have it in inventory that did not stop him from making sure I had that unique car. I went home to eat and relax 3 hrs later i get the call "The car is here and ready to be picked up" I am just so grateful to see a staff that that is willing to go up and above my expectations to make my wife one happy woman. Our sales man Abraham took his time to make sure went over every detail on the car. setup our blue tooth pairing and setup our reomte start from our phone. We couldnt be any happier with the service we recieved. If you are looking to get a new car come here and ask for Abraham.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

What an amazing place to do business! I would recommend anytime to anyone. Daniel remareis was great to work with and I love my new Toyota Camry!

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Honestamente Emmons Autoplex me brindo una excelente atención y confianza. En todo momento me explicaron a detalle cada cosas. Quede satisfecha y muy feliz. Les agradezco de antemano por el excelente servicio.

I bought my used 2017 limited around christmas of 2022. Its now may of 23 and i cannot believe how much i like this thing. Always been a ford truck guy but for a great all arounder....this jeep cannot be beat. I got the 3.6L V6, has alot more giddy up then you would expect, tows my 4200lb trailer with ease, and in my daily driving i average around 22mpg. Snow/off road performance is excellent...its not a 78 Bronco but for a modern SUV its very capable. 10inches of slushy snow riding on street tires it ate it up and asked for more. Its comfortable, drives good, and ive put 7000mi on since december with not so much as a hiccup. Reccommend to anyone looking for an SUV.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

A huge thank you to Kevin for helping us get a car. We truly appreciate him staying late and making sure we got a reliable car. Another huge thank you to Donald for handling the paperwork and also staying late. Everyone was super friendly. We were immediately welcomed as soon as we walked in. The whole place was really clean. The overall experience was amazing! We will definitely come back again! At an earlier time next time lol. Highly recommend! Thank you Kevin and Donald for all of your help!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

April was great at getting us in quick, but finance took quite some time. Once I got to Hamida though, she and April made sure to get me out ASAP. We got a nice car, with low mileage, for a decent price.

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

April Kunkel was super to work with, got the truck I wanted and a good tradin price for my jeep nice office with all the amenities while you are waiting

I love my jeep! I have reached the 110k mark and there have been no issues with my jeep. I ensure to do the regular maintenance and keep it running like new. There's a reason why the resale value on jeeps is high :) The interior is comfortable and gives you a feeling of luxury without the crazy high price tag. Honestly the only downside to having a jeep is the mpg, but that is what you get with a jeep:)

Was able to buy a great used vehicle for a great price for my son. Would like to send a special thanks to Mr. Juan in service for his help getting us a wheel lock key and to Ms. Theresa Balk for her help. Ms. Balk your kindness is only matched by the beautiful person that you are. LW Christy

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Great place to do business with! I would recommend asking for Cryina she’s great! And makes the buying process easy! No stress at all perfect team!

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

This truck has what I need. I needed a 4x4 vehicle in order to not get stuck in the winter and this truck will definitely help.

Huge shout out to Eugene and Zack for making our used truck purchase so simple. Most friendly service!! Eugene checked on us the next day.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

I found the quote for a battery change a little exorbitant, but everything else was great. This shop has always done great work on my vehicle in a timely manner.

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

It’s the best vehicle I’ve ever owned. It’s comfortable for road trips and I have the one with the HEMI and it pulls the boat like it doesn’t exist.

I bought a new car from here. I am happy with the service every time I visit. Good service, and the staff here is nice.

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

Top Notch all the way. Sales and service treat you right. Definitely worth the drive from wherever you live to see these guys next time you need a new car or service.

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

Very good experience with excellent service. Ron Goudeau and Archie Moyers were working to make sure my experience with Ron Craft was first class.

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

Ray Funk & Jose perez we’re very helpful. They had me in and out within a few hours, got me in the car that i wanted and were very nice.

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

Traveling from New Orleans to Houston we picked up a piece of road debris which punctured one of our tires. We fortunately made it off the highway to Community Honda who evaluated and notified us the tire would have to be replaced. Not having a replacement tire in stock, Service Advisor Naama Loya went above and beyond by locating a tire at another dealership across town, sending someone to retrieve it, securing a rental vehicle, and bringing us to the rental agency to ensure we would make our scheduled event in Katy on time. Furthermore, she kept us updated via text and arranged all the paperwork so that we could retrieve our vehicle early the next morning. Thanks Naama.....you're a huge value to your dealership.

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.