New and used 2025 Jeep Grand Cherokee L Laredo for sale near Bannockburn, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

We had a wonderful buying experience with Chris Krason! He was knowledgeable, patient and personable! I highly recommend.

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

Joe was our sales associate. He was very knowledgeable and helpful. He was very patient and guided me into the process of purchasing my first car. This definitely helped me solidly my decision of buying the car with this dealership as he was very attentive and willing to help us. Overall, the process was fairly quick and smooth. Great experience and will definitely recommend to others.

Gabe Crump was very help full today at the lot. We drove into the lot and with in seconds of looking around Gabe was able to show us some cars that suited my interests. While doing so we were able to take a look at all the cars on the lot and find the right one for me. With just a couple test drives and signatures later I was walking off the lot with the registration to my new car. Thanks for all the great help Gabe and to everyone else at rays for the great first experience

Dealing with my sakes person Katherine was the best experience I have ever had Purchasing a new vehicle. From start to finish she kept us updated constantly on the vehicle we specially ordered. I wish every experience was as easy and pleasurable as this one.

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

Marc was outstanding! He found the right car for us and was patient with our situation. His personality was extremely great to work with. Thank you Marc!

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

David’s attention was as good as all the folks in the Service Dept at Fields in Glenview. What a team! Gent named Brian has been fantastic to me as well. Roland and Laura, too. The gals at the Pay station, everybody. Love Field’s in Glenview. And love my 2014 Jeep Patriot Latitude!