New and used 2025 Jeep Grand Cherokee L for sale near East Pasadena, CA

I had an excellent experience. They have a great customer service. All personnel is very friendly and knowledgeable.

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Jay, was very professional and courteous he got me in and out really fast!! I would definitely recommend J Star Chrysler Dodge Jeep Ram. Thank you

Thank you Gia for helping me find my first car, everything was so quick and fun!

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Al’s one of the best salesmen I’ve came across..His customer service is outstanding!! He will get you in whatever vehicle you want..Thanks again Al for getting me in a 2022 dodge challenger BRAND NEW💯

Overall, customer service was good which to me is by far the most important. I only had one issue and that was after getting my oil changed the next day the cover on the oil pan was dragging possibly to due to not putting it back on right. I took it to them the very next day and they managed to take care of it no questions asked. I also managed to have my tires swapped out for all new tires , as they managed to give me a decent price on them including installation. Communication was definitely great and I appreciate their service. I would definitely recommend dependable dodge to anyone looking to buy a car.

Very easy process. They were great to deal with. Ask for Adam Internet manager , he was super nice and wanted to make work with you to make a deal.

Love them....always fix my Jeep with utmost care and expertise. Always follow through and check that all was done well.

Cesar in service is a great asset. He makes sure you don't do unnecessary work and the work needed to stay safe. He has even answered my text on his day off to let me know if it was safe to drive my car to service versus having it towed given lights that had come on.

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

Carlos Hernandez was attentive, helpful and polite. Hope to work with him on my next visit

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

Amazing customer service . Great overall experience. Very nice people. Helped me pick out the car that was best for me

I had my car serviced at Dependable Dodge yesterday and it was a quick and friendly service. The car was done earlier than expected and they kept me updated on the progress all along. Their electronic interface is cutting edge. I received appointment reminders before my appointment, received a confirmation when I dropped the car off and then received a prompt notification when my car was ready. David, the service advisor, was great. I highly recommend having your car serviced at Dependable Dodge. It's a great dealership all around!

I bought a car over the weekend and I spoke to Yosselyn before coming in and she was super helpful and assured me that I would be helped out and be able to get into the vehicle I was looking into. Once we arrived she introduced us to Jesus and he was just as helpful. He showed us the vehicle and went for a test drive. He made the process really easy and enjoyable! Definitely recommend this dealership if you are looking to get into a new or used car.

Ram was a perfect and nice guy. He helped us with all of our questions. Tried his best. He was respectful and honest.

Always a pleasant experience with Beto in the service department. He is always helpful and understands the urgency when it comes to a truck down in the service department. Also has been super helpful on my personal Jeep vehicle. Have tried 2 other local dealerships and service I get here does not compare. Thank you Beto for the help.