New and used 2025 Jeep Grand Cherokee L SUVs for sale near Jarrettsville, MD

The service department is always A+++. Always accommodating and the customer waiting area is great!

Was a bit nervous that this vehicle would not be big enough for our family, but it has worked perfectly…plenty of room for all of us and our dog!

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Ron Kessler is absolutely amazing! He genuinely cares about his customers and always does what’s best for them. I never have any worries when I know Ron is fixing my car. All staff at Thornton are always super kind and welcoming! Hunter was especially kind and helpful!

We had both cars in for service one for State Inspection, LOF and tire rotation. Then the next day dropped off the other one for a detailing. Both vehicles were ready in a day and returned spotless!!

Great service. Josh is a Terrific service guy. Very dependable and professional help. See Josh whenever you go there for service.

Nick was the best he made sure we were satisfied with our choice of vehicle and was very understanding of our thoughts and choices. great!

Purchased a new Ram 2500 Diesel. I live in WV, drove to Baltimore after working out a deal over the phone. My salesperson Rich and Mel, the finance manager, took care of everything so all I had to do was sign papers when I got there. Good price, good financing deal, in and out. Great experience.

Living in the Reading suburb and using a dealership in Wrightsville was a far spread to buy a used truck, or was it? The dealership is clean, and my salesman presented himself professionally. He knew the facts or my new truck and was a great no pressure salesman that made the deal easy. Thanks Doug, I would recommend anyone considering buying a new or used vehicle to contact Doug Crammer great salesperson

I was interested in a Jeep Wrangler. Ted H. did a great job in directing me to a Jeep Grand Cherokee that better cited my needs. Great job Ted H.!!

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

Found my way to this dealership (from Central NY) through cars.com. They were one of the few places that had a 4 door Jeep Wrangler with manual transmission, which is what I had been searching for. Communications via e-mail and phone were great - I worked with Mike C. for most of the transaction and Ted helped out on day of delivery. There were some delays along the way due to a recall, but they did everything possible to expedite parts and make the delivery happen with no surprises. On the day of delivery, Damian chatted with me apologized for the delay, and made certain I was satisfied. My fears of purchasing a vehicle from 5+ hours away were unfounded - these guys all did a great job, great communications, and were very easy to deal with.

Purchased Used Vehicle From Susquehanna Dodge.Ted Hollenbach Was My Salesmen.He Was Kind, And Very Helpful In My Purchase.Upon Returning Home, I Noticed An OIL LEAKAGE Coming From OIL FILTER. Returned To Dealership And TED Arranged For Car To Be Inspected And Problem Was Solved.Faulty Oil Filter. Could Not Be Happier With Ted Hollenbach. Thanks Again. Ted.

My experience at Ourisman Dealership was very pleasant. I had an awesome advisor named James Umpleby, he kept me updated and communication was very good. The entire staff was courteous while I waited in the sitting area and they even washed my car, free of charge the day I came to pick it up!

I wanted to buy a 2019 Jeep grand Cherokee that had reported damage at one point. The dealership would not I repeat not give me information on the type of damage in the significance of it. I would've purchased the Jeep but they would not give me that information

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

I recommend when you visits Don White that you visit with Mr James Johnson he’s the best one there hands down he’s always willing to help you as a customer and the best part he recognizes your face and name and make and model of your car if there’s any promotions coming up Mr Johnson should be the first one considered for the position he’s perfect for what the company is trying to build rather your old or young he relates to you Mr James Johnson is the best at Don whites trust me

Everything was simple, didn't feel pressured, and the extras that come with your purchase such as free lifetime oil changes, car washes etc.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!