Used Jeep Grand Cherokee L for sale near Knoxville, TN

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Always great customer service from Christen. Great communication and always trying to accommodate to my schedule.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Love the service and atmosphere at Ted Russell on Kingston Pike. Ted, Jeremy, Ryan, Chelsea, Sue and Alex are great and the whole team is super friendly and helpful! They were quick and accurate in the work and service and took care of me. They ran the car through the car wash without my asking and kept me in the loop on what was happening.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Justin Helmuth was a great sales agent while Ben Cassady in finance walked me through all the ways I could happily spend all my money. It was a very pleasant experience.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

I have purchased 3 vehicles from Graham, they have always treated me exceptionally well, they are my go to dealer

i recently had a 2023 for explorer it was a good truck never a problem but not a comfortable as the jeep grand Cherokee l front seating is amazing no issues at all i did my research and made sure i bought one with the German transmission its a good idea to check that only thing i can say on the down side seam to be a little under powered but i can live with it decent milage 20 around town.

Had first service done on my GMC HD. I was taken in on my schedule appointment with no wait time. Truck was serviced quickly. Will be returning to them again.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

My experience with Bennie Barcroft was excellent. He answered all my questions quickly and put together a quote that was detailed and transparent. He was quick to answer follow-up questions and it was a pleasure to deal with him. I ended up not ordering a vehicle at this time due to high interest rates but will contact him first when I decide to do so.

I love my vehicle. It's a 2023 model year Jeep Grand Cherokee L in the Summit Reserve trim with the 5.7 liter HEMI V8 engine. Overall sleek exterior design of the vehicle is nice. As for the interior, it's great! Nice and comfortable interior. Palermo leather seats, massaging front seats and power folding rear seats. Heated/ventilated seats for both the first and second rows. Front passenger infotainment screen, interior camera, night vision camera, ambient lighting and a 19-speaker premium audio system. More importantly is the excellent performance. This V8 engine comes with 357 horsepower and 390 pound feet of torque. It'll go from 0-60 in 6.1 seconds. Very good acceleration for sure. A recommended vehicle for performance, enjoying features, hauling passengers and carrying big loads when seats are folded. 👍👍

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.

I had a wonderful experience with Christen. She was very helpful and informative. She does her job well!

I have never owned a Jeep before and barely even considered an SUV. I've always been a luxury sedan guy, but this Jeep Grand Cherokee L Overland 4x4 has completely changed my mind. The exterior and interior designs are on par with most SUVs and remind me of the luxury sedans I have previously driven. Tech options are better than I've ever had in any other car. The ride and comfort are better than anything I've ever experienced before. Very dependable so far but I'm still under 1000 miles. I'm very pleased with my purchase decision.

Excellent work done on our car. Larry kept us informed about progress on fixing our car. Multiple days involved. We were very pleased with Harper's service. The Whites

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Got me in early and finished fast was a great experience. The waiting room was fully stocked with drinks and snacks, feels like you are in a high end dealership service department.

it was one of the easiest, nonstressful car purchases ever.....Ryleigh did a great job, answered all our questions, and made the whole experience enjoyable. The whole team did a really great job. Thank you all!

Had a good experience with Grayson MINI of Knoxville. They have the best selection of used cars that I have found in town. Everything was easy and we are happy with our used Silverado that we purchased last week.

Great improvement on previous model. Third row seat is terrific. Off road capable with luxury throughout. Big tech improvement over previous model with upgraded infotainment and digital display. Impressed with V6 given its capabilities & minimal noise in the cabin.

good deal on a used car.salesman was polite and did a good job showing and telling about used car that I was looking at and road test went well

Purchased a 2022 Jeep Grand Cherokee L Overland model. Has every option but the 5.8L engine, tow package and second row displays (entertainment, etc). There is so much I like about this Jeep and only one thing that is niggling (well maybe two). Fit,Finish,Quality is hard to surpass! Especially for the price ($69K). My son and daughter in-law drive Audi and BMW SUVs and they don't have all the options I have and they paid more. The Overland is a good value as you get standard some almost all the options. I LOVE the air suspension and how it will lift the body up depending on what mode you are in (and you can set manually the height) and then lowers to enable you to enter/exit the Jeep. I LOVE the "thermo vision". You can see up to 238 feet (according to the Jeep) and anything giving off heat will display on your driver console. Heavy rain, night driving, driving in fog, etc is no issue as you can see what is ahead of you if you can't see it through the windshield. All cars should have this. I LOVE the Heads Up display (again something that should be standard on all cars). I LOVE the front passenger display that is above the glove box. I especially love the NAV option where my wife can be looking at the same NAV I am seeing on the driver console and/or 10.5" center display. She can look for places (gas stations, places to eat, etc) and then send it to my NAV display with the routing. COOL! What I am not enamored with is the MPG. Averaging 23 MPG (town/highway/freeway traveling), BUT knew this going into getting the "L" with the V6 engine. THIS IS A LARGE Jeep! But, if I could not afford the gas prices (even now) I wouldn't bought it to begin with so....the other thing (which will be covered by warranty when I take it in for the first oil change) is that a couple of "buttons" on the center console display act "wonky" sometimes...like hit the Media button and nothing, hit is again and it says "Media button selected" and then hit it again to bring up the Media display (finally). It is the on "button" on the center console 10.5" display that acts up like this....oh, the Assist button in the overhead is not working right. Push it, center console display brings up the Roadside Assistant, Vehicle Check and another one I forget right now...you are suppose to select one of them and it calls a person up (sort of like ONSTAR but Jeep calls it Jeep Assist). Doesn't work (the SOS button does...don't ask me how I know.....). HOWEVER, you can select the Jeep Assist button on your 10.5" display and it brings up the Jeep Assist buttons and they work (will dial). Jeep Technical Service doesn't know why so will be a dealer resolution. There is so much more I can talk about on this Jeep. I love the ride! Can't say how much better than our 2016 Jeep Cherokee we had (traded it in). Jeep could get away with calling it a Jeep Gran Comfort vice Grand Cherokee. You have to go see one before you go look at BMW, AUDI, CADILLAC, TOYOTO, etc. Might change. your mind about what a Jeep can be (plus you get excellent off road mud/sand/snow/rock options with the 4x4.

I stopped in to buy a vehicle for my son. Seth assisted us and was extremely patient and pleasant to deal with. If you are in the market for a new or used vehicle, stop in and see Seth. He will take excellent care of you.

Love my 2023 Jeep Grand Cherokee L Overland Reserve for hauling kids / traveling on vacation with dog included. All safety features work as expected and provide the extra level of comfort / safety we expect from a next generation vehicle.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

Great experience. Staff was courteous, knowledgeable, and a pleasure to deal with. I bought the car. It's beautiful.

Purchased a 2022 Summit Reserve L on March 2, 2022. The vehicle is a stunning piece of mastery. The V-8 is powerful, the ride is so comfortable and the front massage seats are wonderful on long drives. The quality of the interior is outstanding. At a price of $ 72,000, this vehicle is $ 17,000 less than the BMW X7 fitted with a V-6 no less. The dependability of this Jeep is higher that Mercedes Benz GLS and $ 21,000 less in price. Go for the top of the line Summit Reserve if you can afford it, though I test drove the Limited and found the results to be the same as the Summit Reserve...Jeep definitely has a winner here.

The staff was welcoming. Madison took care of us and made sure the service members knew we were there. Quintin introduced himself and took care of letting us know how things were going with our vehicle. All were helpful at this dealership

Very nice vehicle with many hi-tech & comfort features. V-6 engine performs well for a 6 cyl. engine but would prefer a V-8, which is no longer an option. Very happy with over all performance.