I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
by Customer from St. Louis mo
August 25, 2018
I love this car. It’s cute and fun to drive. It has plenty of room for what I use it for. Easy to get to everything.
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
Best first car ever!
by 2005JeepLiberty from Georgia
October 18, 2018
This was my first car I bought for $3,200 from a friend. The friend put in a new radiator and a new water pump in it before I bought it. I love the space in the car, Whenever backing up, the back seat is nice and spacious for me to see what's behind me. Only issues I have are blind spots around the front area. I especially love the windshield wipers on the back window for better visibility when driving in rain.
I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
it is 5 speed but it dose not run
by todd from Brockton
May 11, 2018
i like it im having prombles getting running plaese help me out to get it ruinng
so i can drive it to make it a company truck
This is the fourth vehicle I've leased and the best experience I've had. Kendahl was great to work with! He really knows his stuff and doesn't try to give you the runaround. He stayed in contact with me throughout the whole process and had everything ready to go quickly. I would highly recommend working with Kendahl!
Love my crd
by Jrain630 from Green Bay,wi
July 25, 2018
Diesel Jeep, nice! The only thing that sucks about these are the window regulators. Also make sure the glow plugs have been changed out prior to buying.
Most reliable car I have owned-I drove it 14 years
by stevenwithavee from Kansas City, MO
July 25, 2018
I cant say anything bad about the 2005 Liberty. For 14 years it served me well and needed only routine maintenance. The car never let me down and endured no unexpected catastrophic breakdowns until the end. At 160,000 miles, the transmission went out and I could attribute that to my own neglect as I never changed the fluid. With that exception, EVERYTHING else worked: no features broken. The engine was still strong and burned no oil. Had I been willing to pay for a new/rebuilt transmission, the car would have served me for many more years.
With an expanding family, Bell's had exactly the car we were looking for an a good price. A more-than-fair price for our trade-in, and a couple of hours later we were all on our way. Tim was very helpful and friendly.
Great, honest and friendly staff and flawless customer service!! I had a fantastic experience. I was a first time buyer with NO CREDIT. The staff at Mazari Motors was awesome and patient with me and my special circumstances. Got me a great deal right within my budget, customer service was excellent definitely worth the stop in and see what they can do for you! I highly recommand Mazari Motors to all my family and friends.
Thanks again Mazari Motors
I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
We bought a truck from EZ Choice in the beginning of the month and had the best experience there. Everyone was nice and helpful and the process was fast and easy!
This Jeep Liberty Diesel and I have gone places!
by JanKan from New York, NY
September 24, 2018
I love my Jeep Liberty Diesel. Reliable, fun to drive, easy to park, conversation starter -- Daimler Chrysler only made these turbo diesel engines for a year or 2. Now I need more comfort and safety features for my family.
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