I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Friendly, Professional service. Finally, car salesmen you can trust. No pressure whatsoever. See Fred and Robert. They picked out several options for us and knew what we wanted to spend. We drove away in a great used car that met all of our needs, including our budget! Such a pleasant experience - really. Highly recommend them!
Peter LaCroix could be the cream of J Linn's sales force. He was courteous, patient, and knew how to close the deal. I knew what I wanted when I researched what J Linn Motors had on website. I was more familiar with cadillacs having owned several in my life than perhaps Peter was but I'm glad my recognition of a relatively small problem was what I thought it was because I got a great deal even after that problem was resolved through my own mechanic. I now own an '05 Cadillac Deville that I can say gets 30+ mpg on the highway and more than the estimated city mpg by most estimates. RB Auto service only deals with Cadillacs and Corvettes & those people know they are experts. Thank you Russell. Thanks Peter for dealing with me fairly.
Contact by phone, representative was extremely friendly and knowledgeable. I have not purchase the vehicle as yet but I like the courteous manner in which I was treated. My daughters and son-in-law will visit to see vehicle I wish to buy.
I know it’s an oxymoron but these are truly honest people. We went to look, no pressure just looked around.
Went back several days later and the salesman looked at me and said your car came in. He recognized us and what we had been looking for.
Amazing customer service!
LaVance did a great job going through all of the controls and features during the test drive. He took the time to answer any questions along the way and make sure that I really felt comfortable and/or understood how to work everything. The team made it know that they were available if I needed anything, but were not pushy. The entire process made me feel comfortable and appreciated.
Greg Hiland was so patient, professional, and thorough with me. Never pushed or made me feel uncomfortable. Would highly recommend anybody to go to Karl Flammer Ford and deal with him. Suzanne was just as easy to deal with. Very professional and answered any questions I had.
Although I did not purchase they were professional and non invasive . The lot was clean with good quality inventory. I was looking for something specific for my daughter this time but I will check them out again.
It didn't take long for the dealer rep to reach out to me, which was great! Unfortunately, due to my current work situation, I have been and will be on the road for several weeks. So, I haven't been able to drop by. But from when I initially reached out to the dealer, they responded, giving me the info that I needed. As soon as I am able to drop by, I will!
I bought an 07 F150 from these guys last weekend, and I couldn't be happier. I drove the truck all the way to Michigan, where I live, from Lutz. I had no problems and everything works great on the truck. The truck was clean inside and out, and so were all the other cars at M and M and Sons. He was straight up with me on the phone and gave me a great truck for a great deal. I would highly recommend this used car dealer. Also a good guy to do business with, he was straight up with me from the start, and easy to get along with. Can't thank you guys enough
We purchased a truck for my son and the experience was very pleasant. We didn't feel pressured and everyone we dealt with was very kind to deal with and actually seemed to care about us. The truck is in very good shape and we felt like we got a fair deal. Overall, very pleased and would buy here again.
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