I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Made first contact on line. Everything went smoothly. No dickering over price. Well in line with kbb???s price. The whole process took less than 3 hours from entering the door to driving out in my new Sonata. Everyone was courteous, knowledgeable and helpful.
i was in need of a truck for work nothing fancy wow god brought me and my wife to this place a very very nice 08 black chevy truck .micky was great to us .and jim the tech took care of a small concern . and micky made sure i had gas to return home thank you all.
The North Hills Auto mall team did a wonderful job by finding my family and i the vehicle we were really looking for and that was in the price range. We had a certain range we wanted to stay in and they got straight to the point when we arrived. They helped my family and i find the perfect fit that accommodated our needs. The sales people are truly professional and really care about your needs in a vehicle. Everybody there was great and if your looking for your next vehicle definitely don't waste your time anywhere else where they wont attend to your needs and waste your own time. We were looking for over a month and everywhere else they pressured us and didn't have anything that even came close to this dealership. Found the best vehicle for the best price. Check these guys out, you wont be disappointed!!!
Bought a Toyota Camry, service was excellent. I asked for help on the price of the vehicle and they took off $500 for me. Very pleased with the car and have been driving it for a couple months now with no issues. You definitely gotta check this place out. They have such a large selection and you can find a car that suits your needs in any budget.
I cannot say enough good things about this place. Russell is a class act. Total professional. Thank you Russell. Joe (Finance) professional. And a straight shooter. This place gave me a great price on a 2016 RAM... loaded. I drove from Michigan due to price. And I won't hesitate to do it again. This place is clean. The staff is friendly. And Russell may be the best salesman I've ever had. Go here. Trust me.
Larry was very nice and handled the sale of the car very efficiently. Nice to do business with him. His car lot was the first one we went to. Needless to say we did not go any further. We love the car.
This place is great. Chris is knowledgeable and genuinely friendly guy, without being overbearing. He was quick to help out in any way he could and was patient with our numerous questions. I would recomend this sales team to anyone.
Here in Pittsburgh from Out of Town - Great Service
by eoprivate from DealerRater.com
November 20, 2018
Here in Pittsburgh because of unexpected death in family. A warning light came on - and was afraid to drive back to DC with this issue. They took me at the last minute - were efficient - honest and ordered a small interior part w/ a rip on it. Could NOT have been happier. If it wasn't so far, I'd skip the DC dealer and come back here all the time!
Chris the owner is upfront and a strait shooter. The in stock cars change so fast because they take care of their customers. I've bought 2 vehicles from them now no regrets and if I buy another it will be from them.
I have never enjoyed buying a car prior to shopping at Star Lake Ford. The price on the Mustang I was looking at was already listed on True Car as a great deal, priced almost $3,000.00 below current market average. Of course, everything was contingent on the price they would offer for my trade in. They offered $1,300 more than I had hoped for! I bought the car, the salesman, Ken, did a great job showing me all the awesome features on my 2016 Ford Mustang. I really believe I got an excellent deal, I would highly recommend this dealership!
Comfortable, Friendly Sales Experience - Amazing Value
by GMCx3 from DealerRater.com
December 1, 2018
This is the third car that I have purchased from Justin at #1 Cochran in Robinson, and with each one, the experience has been friendly, welcoming, and comfortable. He is extremely knowledgeable and really takes the time to get to know his customers and their needs. I am confident that he helps me find the best value without being pushy and he is always available if I have questions or concerns with my vehicle. You are not just a customer to him, you are a friend and he conducts his sales in that way. I would highly recommend Justin and #1 Cochran to my friends and family.
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