Salesman was very knowledgeable. Knew the car's features and demonstrated these features very effectively.
The sales process proceeded very quickly and there were no delays. All Brown's Honda staff were very cooperative and congenial.
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
Yes, they get testy when you ask for more pictures of the frame. I wonder how many times they've driven several hours to look at a rust disaster car described as very clean or light rust on frame? Once we got past that, Mitchell was great to deal with. (He had no problem with my sending an appraiser over if I wanted to) When I expressed my reservation over buying a car on-line his response was, "Don't worry, I'll walk you through it." And he did. All papers were sent Fe-Ex over-nite with return included. Over the phone he went over each form with me to make sure I signed them correctly. They also worked with the shipper with no issues. The car is as clean as it was in their numerous pictures. But to be honest, the car had an under hood squeal when it was started on the hauler. Did they know? However, I can't say I've never had cars do that sort of thing to me when I went to sell them. I think it's an alternator bearing, no big deal. One very minor and really annoying thing-we unloaded the car in the dark and rain on a side street. When I went to put the plate on there were NO license plate screws in either bumper. I recommend them.
Aaron really took the time to make sure I got exactly what I wanted. He has a great relationship with all his customers and even makes sure every visit is great after you bought your car. When you spend money on a new car you not only want great customer service but you want to buy it from someone who actually cares about your needs.
I bought a 2007 Nissan Altima really nice car less than 100,000 miles. Great customer service from this company and I would recommend anybody to shop with these guys they provide friendly service to there customer.
Salesman Robin is wonderful,very professional, patient & kind. Best customer service I have had at a car dealership in awhile. We came in just to check out customer service before buying car but left out with the vehicle that night,we just picked up our hard tags 1 month later and we are very pleased.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
We purchased 2014 Nissan Altima.They are really cool people.Karina is nice so is careem.They got decent cars and will work with you regardless of your credit
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