After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Curtis Hannah and Troy Inman were great in sales helping us get what we wanted and thanks to Jarrod Tofte for help with the media system.....a great team! We had a very good experience and would recommend The Ford House.
I was visiting from out of state, needed a quick diagnostic on check engine and brake warning light icons, I was concerned about the safety aspect.. Patrick got me in immediately, found the issue, had me back on the road in no time. My father has always loved this place, I now understand why and agree with him.., terrific place to do business, with total confidence..bravo guys ! Thanks!
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
This is my second time purchasing a car at JT’s Kia and Mr. James has been my salesman both times. He made my buying experience smooth, and stress free. He is very knowledgeable about the vehicles and offered wise advice that help make my choice in vehicles very easy. I appreciate his help in negotiating to get the price to where it was affordable for me. I highly recommend anyone looking for a new car to ask for George James!
Everyone was very helpful in finding the right vehicle for me. The salesman, John M. was very knowledgeable about the vehicles and helped narrow down my search and get a deal that was acceptable to me. The finance guy, John L. worked hard to secure the financial arrangements getting me the lowest interest rate possible.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
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