My overall experience was amazing. My initial encounter with a sales staff member was not. The Sales manager made it right immediately. I have purchased vehicles here before but the end transaction couldn???t have been smoother.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I watched this vehicle for more than a week as I moved from Florida to Tucson. Having done quite a bit of homework this one was low mileage good deal, good color, great condition. But the AC was weak after purchase and Jay's had the system serviced and its cold as ice now.
I have the best car buying experience with Jays. Friendly staff asked me what I was looking for got me exactly what I wanted. Robert got me approved right away. They were very patient with my situation. Thank you guys for helping me I love my Altima ¿¿¿¿
I enjoyed my visit to this dealership. The salesman Ulises Sanchez was very friendly, helpful & he answered all my questions. He help me a lot and I didn't want to other dealership just for him. And I'm happy with my car now.
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