Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
WORST I EVER OWNED DONT WISH THIS DEATHTRAP ON NOB
by Carron from Opelika Al
January 14, 2019
Regret March 9, 2017 purchase date. Had to check air daily in tires , never changed out right run 7000rpm gets 15mpg cause Firestone tires are rotten messed up speed sensor when knot popped out side wall with 1100 miles on it. $578 monthly payments plus other cost & it's a danger to others as well as death ride for me. HELP PLEASE!!
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Excellent vehicle for our needs.
by Art61443 from Kewanee, IL
November 24, 2018
This Jeep meets all of my needs, I am 6'4" tall and there is plenty of leg room and enough room my head doesn't hit the top!
More then enough room to seat 4 adults comfortably.
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
Michael (my customer service Rep)was courteous, knowledgeable and provided a thorough assessment of my vehicle. The entire service team is friendly and helpful.
by Badcar from Tehachapi
January 13, 2019
I could only afford this type of crossover SUV so I went for it. Worst mistake ever made. I purchased brand new & within months the brakes started to squeal. It has now been 3 years & yet Mopar manufacturer states there's nothing wrong. Now it has only 30 000 miles and it started stalling. My son is only 4 years old, it's very dangerous as we almost got rear ended! I will never recommend or purchase from Jeep, Dodge, Chrysler again!
Bubba Stockton was courteous, friendly and very helpful in getting me acquainted with this vehicle. I had met him in the past, but had never gotten acquainted with him. His knowledge and helpfulness were evident, as well as his concern for customer satisfaction.
Do not buy. Worst car I ever drove
by Bigfoot from Stockton CA
November 15, 2018
I'm going to list all the bad things about this Jeep model because it has very little positive things. First, this car is a gas hog period I probably avg 20 mpg. And the kicker was it was a 4 cylinder fwd and it was a gutless turd. I would floor the accelerator and the jeep would not move. The handling was also horrendous way to much body role.. Seats way to hard not for long distance driving. Front windshield to short it obstructed my vision could not see the lights. So the car was purchased new so i didn't have any issues except that the motor was not running right after 50k miles. So there are more things a could list but you get the point.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Best jeep Model
by Josh from Los Angeles
December 24, 2018
The 2016 Patriot high altitude is the best model. Economic, Strong , very nice equipped, leather seats, Bluetooth, USB, AUX, Nav, Steering voice Assistance, and very nice interior and exterior. highly recommended for
Worst car I’ve ever bought. Do not buy do not waste your money. Cheaply made. Not comfortable. Worst car I’ve ever you will be disappointed!!!
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