Great Dealer, No Hassles
December 3, 2018
Generally when looking at a used car, my first thought is 'why did someone trade it in?' Novak dispelled this concern because they stock lease trade-ins, so someone has already paid the depreciation, you might have a cosmetic bump or ding here or there (it adds character) but the vehicle has been checked out and you get a better deal. The miles stay low, so the in-stock quality doesn't range too far, and the dealers are open and honest about their process on wanting your business. They worked with my customized circumstances, made sure my family was comfortable with the purchase, and worked to meet us on the purchase price, rate, and payments. Julio was knowledgeable, courteous and understood my concerns and needs. Plus he was fun to ride around and test drive a bunch of cars with. If, at the end of the day, if you haven't had fun buying your car, you were probably shopping with the wrong people. I plan to keep my car for the next 10 years, and I plan to shop with them again when I'm ready to buy.