My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
This was my second purchase here and it was the best experience i have ever had by a new car of any other dealer. Craig was our salesman and he made the process a breeze could not ask for better service. Will be back the next time i purchase a vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love Mini of STL which is obvious as this was my 5th Mini purchased there. Working with Kate was easy and efficient. Kate is friendly, knowledgeable and professional. I ordered a Mini to be built and Kate put up with my multiple changes and indecisiveness all along the way. I was turning in a leased vehicle which went very smoothly. I will definitely be back when it???s time for Mini #6!
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
We were shopping around for an Acadia and by chance ended up here. We worked with Jeff Lenz who was AMAZING! We had a 1yr old with us and he went above and beyond to help entertain our little guy during the couple hours we were up there. He was up front, honest, great with our son, polite and ensured we were completely satisfied from start to finish. We will be back to get another vehical from him in the future.
I have purchased a number of vehicles over the years and this was by far the most pleasant buying experience we have had to date. Brendan Corley, or Sales Associate, was responsive, professional and worked to meet our needs. He will be our "go to" in the future.
Visited this dealer to inquire about vehicle I had seen on their website.
Dealt with Joe Perniciaro who listened to my needs and helped me find the vehicle that met those needs and my budget. He was able to offer me a generous allowance for my trade and had me driving my new vehicle home the same day! The entire process was made quick
and easy due to the courteous and friendly manner I was treated by
Joe and the entire staff I dealt with. I definitely would recommend this
dealer to all my friends and family.
Buying a car can be stressful, but we had a positive experience at Sunset Ford and with our salesman Tim Stewart. We had an idea of what we wanted, we did our research ahead of time and made sure we were prepared when we arrived at the dealership. It was very apparent that Tim respected our time and wanted to see us back on the road as quickly as possible. He was straightforward with us and was patient with my questions. We would 100% consider returning to Sunset Ford for our next vehicle purchase.
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