Excellent purchasing experience at Crown Acura!
December 3, 2018
I had been visiting Acura dealers in the Carolinas since the 2019 RDX was released. Hands down this is the BEST experience I had out of the 4 dealerships I personally visited. I went to the Crown Acura website to see available inventory. On a whim, I chatted with the internet specialist but wasn???t ready to give my phone number and figured I would give my email to communicate electronically. Didn???t think mich of it and went on with my day. JR Koregay, Sales Manager , emailed me and was very pleasant. He told me the best incentive he could do and did not give me ???ALL the reasons why that was the best he could do???. We emailed a few more times and he stated that Crown ???would be rhere if I ever needed anything???. At that point, he had my phone number on my email signature. I kinda assumed I would here from him via phone but I did not. He respected my wishes of communicating electronically. Two days later I recurved a text asking if we could communicate via text Again respectful. At that point, I chose to drive the 2 hours to visit the dealership. I was still prepared to walk away without a new car if I could not work out a fair deal. Upon arriving at Crown, I was greeted by Brett Forcini, from New car sales. They had the beloved RDX at the front and he quickly assisted me in test driving , negotiating my trade and ultimately purchasing the car. . Brett treated me with respect and valued my time spent in the dealership. I appreciated his personality and Never felt pressured while I was at Crown. If you are within 250 miles of Crown Acura, it is worth your time to purchase an vehicle from them. I am a female that went to the dealership on my own and always felt respected and valued. I highly recommend this dealership, especially JR and Brett. They are both FANTASTIC!! I will definitely refer people to them and 100% buy another car from the two of them!