This was my second experience in 5 years using Julian's Auto Showcase to sell a car for me. I would not have returned if I was not pleased the first time. I was so pleased the first time that I referred many friends over the years.
Steve Ferguson's courtesy and attention to detail was demonstrated quickly when preparing my car for showings. His attitude and knowledge were tantamount.
They are TOP-RATED PROFESSIONALS!
Vince was so thorough in every aspect of making our experience a smooth one. Je answered all of my concerns with educated answers. We only drove one car which he picked from the inventory and bought it because he listened to our needs and satisfied them. Definitely he will be our salesman for life. Thankyou.
This is my third Kia Optima and I go NOWHERE but to Friendly Kia for service. I know the level of service I expect and get will be high. I look forward to coming here and they make you so comfortable in the new lounge area. Can't remember who checked me in and out of service but he was excellent.
Gotta tell you I was a little leery leaving my Mercedes SL500 in their hands to sell. However, after meeting Steve Ferguson in person, after speaking with him on the phone, I was at complete ease to leave the car there to sell. They went out o their way to fix a few minor issues the car had and were extremely fair with pricing those repairs. The car was sold for the price agreed and would have no problem referring business to them. It's sure is nice to find a business, especially a car business, that does what they say and follow through. Great operation!!
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
Service managers were very nice and explained only services that were due at time of inspection. I also felt all prices that were presented to me were fair prices. The wait time was slightly long, but it was explained to me that that was not usual but due to some car models having a recall and parts that needed replacement.
My buying experience was nothing but excellent from start to finish. The used vehicle I bought was all that was advertised,the price was as stated and no crazy add -ons after the agreed upon deal. The car was detailed to complete satisfaction,and ready when promised.There was two surprises to the sale: a 45 day warranty came without charge,and when they recounted the cash that I paid (after I left the dealership and was on my way home),I got a phone call from manager Andre Selec informing me that I paid TOO MUCH and that they would be returning $100 to me!!!That was cash that he could have put in his pocket and not told anyone about it,but he called me right away. Mr. Stahl and Mr. Selec and the whole operation was top notch as I expected nothing less ,as this is my second purchase from this store (purchased a 2017 Crosstrek).
Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
Martin was able to work with me to get the exact truck I wanted, down to specific options. The truck had to be brought over from other town making my purchase quick and easy. Martin works with you over the phone even after working hours/days.
I traveled from out of state to purchase this vehicle. I could NOT be happier with how I was treated! Pete & Justin are the Dynamic Duo of car sales! The vehicle was EVERYTHING they said it was and MORE! Their knowledge, experience and genuine focus on customer satisfaction is exceptional! If your looking for a dealership that under promises and OVER delivers; THIS is IT!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The guys at Shaver auto sales were fantastic! Put me in the car I've always wanted, the best rate possible! I was able to test drive the car & take it to my locally trusted mechanic w/o the typical haggling people find at most car dealerships! Offered me an amazing price & an extended warranty that will give me peace of mind for years to come. DeWayne & John were a pleasure doing business with from the minute I walked in, to the minute I drove out :)
As always the service was supreme. The attention and devotion of all concered was inspiring.
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