Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
Because the advertised price of my 2018 Rubicon was so low I had doubt that the dealership would honor that price. This was further reinforced by other dealerships stating that they also advertise low with every possible incentive so as to draw clients into their dealership. But much to my surprise that price was in fact honored and now I have my new Rubicon at my home over 150 miles away from my selling dealership. That is just how pleased I was with their honesty.
I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
Saw the auto i liked on-line. When at the dealership,Bill was very pleasant, not pushy. Bill gave me the facts about my choices of autos, let me drive a few and we discussed the handling of them. A very, very positive experience. I loved that he was not pushy in any manner and the Dealership appearance is attractive and clean, both inside and out.
WE HAD A GREAT BUYING EXPERNCE THE GUYS TREATED US LIKE FAMILY. THEY DID'NT HAVE THE CAR THERE BUT FOUND IT AT ONE OF THE OTHER LOCATIONS. JUST WHAT WE WANTED AND THE PRICE WAS RIGHT WERE WE WANTED TO BE.THE WIFE LOVES HER 2014 EXPLORER, HAPPY WIFE HAPPY LIFE. THANKS GUYS
First let me say that I know nothing of vehicle repair. I drive my car , that's it. It's extremely refreshing to be treated respectfully and provided with information concerning repairs that I can actually comprehend , both of which have happened with each of my dealings with Deals On Wheels service center in Dowagiac Michigan. Excellent repair work , fair pricing AND a genuine concern for the safety of the driver! This sounds like one of those reviews that the business writes for itself doesn't it? It's not ! I'm a real customer and I am truly this impressed this business's service center . I haven't purchased a vehicle from Deals on Wheels ,so I cannot speak on that part of the business.
I bought a new 2017 E300 this Spring. Bonnie in sales was very good to work with and I gave only 4 stars for the buying process only for the haggling with the used car evaluation had to do on a trade in. Honestly, my car had a few glitches that a new MB should not have but Bill in the service department all alone is a reason to buy a car here. I've had my car for over 7 months and love the car and would give Bill 6 stars if available.
by ALGEE " Truck Person" Al Green from Glenview Illinois
November 22, 2018
In all of my years buying cars and trucks I have never had an experiance like I had at this dealership, it's in there name "Friendly". This is the first time I have driven out of a dealership without buyers remourse. Rusty McFadden and his people make you feel like you have been buying from them for years.
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