Suresh arranged for a great 3-year lease deal on a Jeep Cherokee Limited. The process was transparent, quick and painless, which are rare qualities when it comes to car dealerships. Frank went over all of the closing paperwork, took his time to clearly explain the terms and fine print. He was super knowledgeable and will make sure that customers leave happy and satisfied. This is my second time leasing from this dealership. Their car service department has also been terrific over the years. Each time I have brought in my car for regular maintenance, service has always been efficient. I highly recommend this place together with Suresh and Frank.
Franco Lombardo is the best! After having an awful experience with Eastchester Chrysler Jeep, Franco came through when we needed him most. We had leased the car through Eastchester Chrysler Jeep and when it came time to return the car, Eastchester refused to take it. We couldn't even get them to schedule an appointment. They claimed that the banks weren't picking up the cars and that they weren't accepting any more. They wouldn't even return our calls...not even the manager. Other Jeep dealerships were baffled that a dealership wouldn't take the car back from a customer who leased from them. Out of desperation, I called White Plains Jeep and thankfully found Franco. He understood the situation and even though we didn't lease from White Plains Jeep, he made our problem his priority in finding a solution. 5 days later, I was able to bring the car in with no issues. Franco's level of customer service and professionalism is unparalleled to any dealer (not just Jeep) that I have ever experienced. White Plains Jeep - You have a loyal future customer :-) Thank you Franco for everything.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
Truly had a great time at this dealership. Beat experience I???ve ever had buying a car. Might buy my next car from there as well. Even though I???m from Connecticut. Chris Gomez was great as well. I hope so more deal with them.
My first experience leasing a new vehicle was excellent. Isreal???s experience and professionalisms helped easy my doubts but also helped me understand the best steps to go forward. He explained what would work better for me. Overall excellent experience.
Purchasing my car from this dealership was a very pleasurable experience. Special thanks to the salesman who assisted me, Folarin, for working tirelessly to make sure I got the best deal possible. Marcus and Jason also helped out and I am truly grateful. This dealership definitely exceeded my expectations.
I highly recommend Faraj, they are honest and sell quality used cars. I have bought several cars over the years from Faraj and trust that I am purchasing a safe and reliable car each time. The prices are great and the transaction always goes smooth. No hidden fees or nonsense. Mark and his father are a great team!
Thanks Mark for another great experience! You guys are the best!
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
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