I purchased a 2015 Jeep Sierra from Schrier Automotive. Both Chuck Hill and Greg Friesen went over and beyond to make my buying experience a fast and pleasant one. They were very professional and very accommodating to my needs. They made me feel comfortable, completely satisfied, answered all my questions and definitely will make me spread the word to my friends about my experience with Schrier Automotive and I will definitely come back to Schrier when making another purchase. I purchased a used Jeep, but you would never know that it wasn't brand new. It's in mint condition. I'm very excited to drive my Jeep.
We had a wonderful experience at Schrier Automotive. We worked primarily with Greg and Glenda and were very pleased with both the customer service and price/quality of the vehicle we purchased. They went above and beyond to make our buying experience a good one and we really appreciate that since we live out of town. Would definitely recommend to others. Thank you!
We had an excellent salesman who we intend to one day go fishing with :D. Overall experience was great, got the trade in and car we wanted. Really wanted the second deal on our other car but timing was not in our favor. Thanks Rodney for your services!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I was on a tight schedule and my salesperson, Michael Williams, really made it happen for me. He was very knowledgeable of the various products. Once I told him what I was looking for, he recommended the perfect vehicle and lead me thru the process in record time! Very happy with my 2018 Compass and the service - from Michael to finance.
Was looking for a used SUV. The building was old and run down and the inside was in poor repair and absolutely filthy. The salesman did try to find us a vehicle that would work. I have to wonder if their service is as poor and shoddy as the building. We did not buy a vehicle there.
My daughter and I were very pleased with the services of Ernesto Bueno! He was courteous and helped answer all our questions about leasing. He didn’t feel comfortable until we did. Our deal wrapped up after hours but Ernesto made it feel like the place was open for business. He even took pictures of my daughter in her new car! Ernesto helped me secure a deal that was financially responsible giving us a car with peace of mind on the road. Thank you Ernesto, we are excited to refer to you and work with you again!
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