I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
We upgraded from a 2 door to a 4 door with many new features. Eddie Mac???s extensive knowledge of the Jeep product is a great resource. In the past we have had very good results from the service department and are happy to continue the relationship with this dealership
Great experience with Keith and him team. They went out of their way to put me in the truck that I wanted....and I am picky. Keith worked on days off and delivered the truck to my house! They really made it a walk in the park!
I cannot express how awesome my buying experience was at Southern Jeep Chesapeake!!! Kevin Klipfer(our salesman) is a true asset to the dealership and a breath of fresh air!!! Totally honest and really helped me to get a nice car with so many features. I don???t say any of this lightly, I drove a new car that I hated for two years because I didn???t want to go thru the process of car buying, Kevin won me over and Joe (sales manager) made it all come Together ! What an impressive team!!! Joe cared as much as Kevin about helping us to get into a Jeep that we all liked. I could not be more pleased and I have shared with so many people that my only regret is waiting two years to make the change. Southern Jeep Chesapeake is the real deal! Thank you for having such sincere people!
I contacted Pomoco Chrysler Dodge Jeep Ram of Hampton regarding my 200 Chrysler Limited, and James Hood responded to my inquiry quickly. He was polite, knowledgeable and provided stellar customer service. I highly recommend Chrysler...Hampton based upon this James' professionalism. Karl H. Esq. .
You can tell customer service is Anthony's priority. We were outside looking at a Durango in the rain together without hesitation. We came back inside and he researched other Vehicles in his inventory. Thanks Anthony!
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