My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
by HH2251 from Bourbonnais, Illinois
January 3, 2019
Really love the spacious interior and look of the exterior. Drives nicely, even in the wind. Seats fold down extremely easily and make for tons of room.
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
Left a Nissan Rogue and Subaru Crosstrek for this
by Musa from Mpls, MN
January 13, 2019
Great SUV. I go off road but don't need a giant SUV. I drove a Rogue in 2008-13, and Subaru Crosstrek 2013-18. Researched the ratings and although it's been over a decade since I've owned a below average American car, I test drove the Renegade Ltd. and fell in love. Great room, great options. I don't need to floor it and go 0-60 in 4 seconds (as no one should) so was not concerned about super fast acceleration. Solid gas mileage around town. Handles/drives/feels well and good. I highly recommend. I may go back to Japanese cars in the future, but for now I'm happy with a Jeep product. I bought a 2018 that was a 7 mn rental car with no issues at a Jeep dealership and 20,000 miles so I did get the high end Ltd. for about 8K less...so I also have no depreciation remorse. Would I have bought at 30K? Possibly. But used under a year is a gift.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most impressive car I have ever driven.
by Amreefawn from Wasilla, Alaska
January 11, 2019
This car is amazing! It has everything I wanted and more. I was so happy with my 2017, I bought my 2018 a year later. The Renegade handles very well in the many diverse weather conditions in Alaska.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Seriously the best car I've ever owned.
by stormechaser from Henderson, KY
January 7, 2019
I've only had it for a month now (on the dot actually), but it's so much better than my previous vehicle by a mile. The seats are comfortable and are easily adjusted. The backup camera is amazing, although sometimes it messes with my perception. It has AUX and USB ports. The touchscreen menu system is easy to learn and use. Very user friendly. My only qualm is that the headlights aren't automatic, but that's just me nitpicking at this point.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Beyond what I expected for a small 4 x 4
by Mongoose62 from FANWOOD,NJ
January 4, 2019
Came from a Dodge Journey big hulkey AWD vehicle back to a Jeep,only thing so far that made me a bit unnerved was on the GSP up North NJ,if you can't do 75mph others will run over or thru you. It was able to keep up but had trouble hold in in the lane. Couldn't believe the fuel mileage I was seeing 43mpg for most if the ride. Other than the wandering at high speed this is a great 4 x 4 has every thing you need(except a spare tire,not available from FC) rear cargo space is ample & seats told down to add room, not like the Liberty where you sit with your knees together,tight interior.The Renegade us well appointed with every feature you could want as standard,you can get lots of options it's your choice,I like the Latitude with it's standard package & 2.4 super charged engine,good ride forvtge price.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
by Babette D from Chicago
January 2, 2019
This was my first Jeep, great car. Test drove it fell in love, it has everything I asked for. Working with the salesmen was great.
Had a great experience finding the right car for me within my means. No pressuring to buy a car I didn???t feel right in. Had a few requests that were met with LNP problem. Mr Hammond was ver friendly and professional. Would deffinstelt recons this dealer as I already have!
My first Jeep. I absolutely love it!
by Jeep girl from Waikato, New Zealand
January 3, 2019
Great vision when driving, great style, colour and plenty of accessories such as auto window wipers and lights. Love criuze control, stability control, the list goes on! Love it to bits.
Had rear sensor problem #Warranty ran out there was a gray area about my bumper Talk to sales manger and he wanted me to be Satisfied he said they would fix everything true to there word they fixed it the fix was not cheap all the sensor bezels Had to be painted very pleased with way was handled
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