I've never thought that buying a car can be an awesome experience. Most dealership now changed the way they do business compared a decade ago. Although there are some dealership who still practice the old style of pressuring there customers to buy a car from them. You have to meet all of them, they refer them to you as their manager, offer you another car or anything that will keep you in their lot. With most people who now search the internet before going out to buy a car, this old trick no longer works. My experienced with LAHTI's Jeep is excellent. Transaction is very smooth and prompt from start to finish. Brian Long is very friendly, courteous, and knowledgeable and he will go the extra mile to please his customers. We bought a 2013 Honda Civic Si the cheapest price we found on the internet. The car was cleaned and polished when we came and ready for the test drive. When we came home after 43 miles drive, we noticed that one of the fog light is hanging out. We contact Brian and he answer right away and promise us to bring the car back for them to fix. Overall the experience is phenomenal. I will highly recommend Lahti's Jeep in Leominster.
Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you!
Lahti Jeep is truly a "customer first" car dealer. Sales Specialist Mr. Fred Perla went out of his way to find me the car that I wanted at a fair price, contacting multiple dealerships in and out of state to do so. It didn't take me long to conclude that I had come to the right dealer, as well as Sales Specialist, to have my first ever interaction with cars made by Jeep. John Costello
After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
If you are looking for a great deal and an excellent selection of vehicles you gotta checkout contemporary. The staff was knowledgeable, kind and respectful of my time and needs. They found the perfect car for my wife and we couldn???t be happier
I recently bought a 2013 dodge Laramie and have been very happy with my purchase. I worked with Keith and Don who were both great. Keith made a point to follow up with me a few days after the sale to make sure I was still happy with everything, which I was. I ended up having an issue with the truck after about a week but I was able to work with the dealership to get the truck in for service. After I wasn???t able to get the truck serviced on the day of the initial appointment, Erik the service manager was nice enough to have a porter come trade cars with me so they could get the truck back in for repairs. Erik listened to my concerns about the truck and we were able to get the issue resolved quickly and easily. Don worked with me for the financing and warranty purchase and was a pleasure to work with. Their job is always to sell you on as much as the can as far as warranties and coverage goes, but they were very respectful when I declined certain coverages and I didn???t feel pressured into purchasing anything I didn???t want or need. All in all I would not hesistate to purchase from them again and would recommend them to anyone looking for a new vehicle!
We found this jeep dealer by chance and they had a wonderful selection of Jeeps to choose from. I have always wanted a Jeep but was never able to afford the luxury. My fiance encouraged me that this was the time and that it was the car for me. So I took a serious look and with the help of Clayton at this dealership, I was able to clinch the Jeep of my dreams! It was a wonderful experience and I am so happy. I never thought I would have something so lovely :)
We dealt with Clayton Bogus and our experience was great. Claytons easy, relaxed demeanor made the experience stress free. I highly recommend chatting with Clayton if you are considering a new/used vehicle, you wont be disappointed.
I brought my 2016 Dodge ram 1500 in for schedule service and checks for recall. All work was done on time, at price quoted and in a high quality manner! I have always been very pleased with the service dept here, I have purchased 2 vehicle here in last 2 years.
Excellent people and service through out the dealership !!!
I highly recommend Herb Chambers jeep , Chrysler dodge of millbury, Ma
I went In to just look not anticipating to buy today but Ryan was so helpful ended up being there all day found the exact Jeep we wanted, He made our experience so pleasant we did"nt realize the day was gone, Ryan along with every other associate we came in contact with could"nt do enough for us to make sure we were very satisfied with our experience while we shopped and got exactly what we wanted I personally could"nt say enough for how we were treated made my day left with a 2019 Jeep Cherokee Limited for our Purchase I would Highly Recommend Herb Chambers in Millbury ask for Ryan Trease he will go above and beyond to help make your experience as pleasurable as possible,
Ryan was my salesperson. He made the whole experience painless. I was in and out in less than three hours. I would recommend Herb Chambers, and Ryan in particular, to anyone who is thinking of purchasing or leasing a new vehicle.
I was treated with respect and I got a good deal. Great experience. I would only note that my interest rate was somewhat higher than my Credit Union so I had to refinance after completing my purchase at the dealership.
routine maintenance and asked for diagnosis on concerns with
by mark 123 from DealerRater.com
November 24, 2018
I requested an extensive evaluation of my brakes and tires as i sensed there may be some concern or the beginning of a problem. the tech thoroughly inspected and test drove the vehicle and understood what i was sensing as a potential problem. after evaluation i was given a complete and easy to understand explanation with corrective steps that would need to be taken but was assured it could wait until i can get the vehicle back in to the service center when my son brings it back from college. it would have been easy to take advantage of the situation and request all the work to be done right then even though they knew i was pressed for time going into the holiday. Even better was the ability for the tech to inform me of the great deal on tires you have running an assured me i would be able to take advantage of the offer in a few weeks. Total professionalism in how i was treated. thank you
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