Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
This is the 2nd new vehicle I've purchased from Harry Browns in the last 3 years. They went 2 states away to pick this one up as it had exactly what I wanted. (dealer trade). Kevin and Sean at the Dodge area were great (as usual). Thanks again!
Bob Ford was helpful answered all my questions and he didn't harass me call me back 20 times to see if I wanted to buy act car he gave me the time I needed and he helped me out with everything I needed .
Found car online, and they helped me set up a test drive. The process was simple. Buying was painless and we were able to find a financing plan where I felt comfortable. Not over pressuring like some other places. Great experience.
From the start of Ben Wolf alerting me of the Hellcat deal to the final sale with Kevin Lee and Greg Brown going the extra mile to get the best price. I'm extremely happy with every step of this transaction. Easy as 1,2,3 that is why this is my 3rd vehicle bought through Harry Browns were service is not just a word its a commitment! Want a great deal and service call Ben Wolf !!
Thanks!! Scott Nelson
I bought a 2016 Ram 1500 Pick-up from Chris Weinberger. I bought my 2001 Ram 1500 Pick-up from Waconia Dodge 17 years ago. Chris was courteous, helpful, and not "pushy". He was a good listener and was very helpful showing us the vehicle we were looking at, and with showing us all of it's features. The vehicle process is not something I enjoy, seeing my last pick-up purchase was 17 years ago. Chris made it quite easy.
Nice facility, great inventory of cars, knowledgeable sales consultants, nice service area. Mike Poster was the sales person who helped us and made the experience very positive for us. Really enjoying our new Jeep Grand Cherokee
Purchased a new JL 4door Rubicon. Our salesman, Chris Weinberger, specializes in customer service and made our buying experience a pleasure! If you are looking for a new or used car Chris is your guy and Waconia Jeep is the place to go!
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Justin went far and above what I would even consider great customer service! He was knowledgable, personable, and patient. He was able to help us with our search and narrow results based off our needs vs. wants. It's nice to deal with someone in car sales without feeling pressured. Thank you Justin!
Matt H went above & beyond in helping me get the jeep that I had my heart set on. Staff was very knowledgable & friendly!
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