Purchased a Grand Cherokee Summit last year and wintered in Arizona for the last 10 years. Staying in New York this year and really wanted snow tires installed before any inclement weather. The Friendly staff had them ordered and installed the next day!
did all my work over the phone and when I drove from eastern ny to Canandaigua 230 miles I was greeted professionally and everything was as good or better than was promised over the phone which was a big concern of mine because of past dealer nightmares. I've bought vehicles as far west as Arizona, Oklahoma, South as far as Florida and north Carolina NEVER had a better experience. I'll definitely buy there again. Chris my salesman and Steve in finance were truly a joy to work with they both worked diligentl to meet my needs. GREAT EXPERIENCE !!!!
We stopped in to inquire about leasing. We were greeted by Howard Hill & welcomed to the dealership. Howard listened to what we were thinking of looking at and offered information on the leasing program. He then suggested we look at a Grand Cherokee he had in the lot. He brought it around & showed us how everything worked. We took a test drive & he further explained the many features it had. Returning back to the office we decided it was what we wanted. Howard then began the process of the paperwork & setting us up with Steven Mansfield in finance dept. The day started meeting Howard around 9:00am and by about 12:30pm we were happily driving our Grand Cherokee home!
I have purchased many vehicles in my lifetime and found this dealership easy to deal with--no high pressure, no back and forth to the sales manager to negotiate the price--Sales person Christopher Curran provided efficient and friendly service. Any questions I had were answered. I purchased a tri-fold tonneau cover, running boards and bedliner for my new 2016 truck. There were no delays and truck was ready when promised. I am very happy with my purchase and want to thank Christopher Curran and Aaron Ward for all of their hard work. Stop in and see them at James Cars --The Dealer for the People.
Having limited credit I was drawn to the "For the People Credit Approval Process." I am ECSTATIC to say that they went above and beyond and not only managed to get me within my budget on a NEW 2016 Chrysler 200 (first [reliable] car too) Danny, Aaron and Jason not only got me approved on my new beautiful new ride but also gave me $2,000 dollars MORE than what my hunk of junk 2004 chevy cavalier was worth. It amazes me how much they helped me out and I am very grateful for all of their hard work! Give them a shot, I promise you won't be disappointed.
I heard their radio ad offering $5k for trade-ins even if I owed more on it than it was worth and I thought this is for me!! I was "underwater" with a lemon that was old and going to die before I'd even paid it off! They gave me $5k for it and I got a great rate on a new Jeep despite my 550 credit score! I normally don't buy American cars but this was a GREAT deal. Chris Curran, my sales rep, was a nice guy and quite respectful.
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I bought my 2012 Chrysler 200 from Finger Lakes. Their helpful staff was extremely friendly and gave me $3000 dollars more for my trade than Crams. I am native to the area and I highly recommend Finger Lakes! I went to the drive315 website and I followed their direction to help lower my payment and they did! Highly recommend!!!
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