Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!
I worked with Sherm, who was so down to earth and honest. He took the time to get to know me, and treated me like family. He asked questions to determine exactly what the right vehicle was going to be for me, and stayed within my price range. What I love about him is that he isn???t a shmoozy salesman, trying to pressure you into anything. He just listened and did the research to find my dream car. He was available by his cell phone at all hours to answer any questions I had, and never once made me feel stupid. This is the kind of dealer you want to work with when buying a car. I wasn???t expecting to walk out of there with a brand new Jeep Cherockee!
I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
Kristine is great. This is the 5th vehicle i have purchased with her being the sales rep. She is extremely diligent, she exceeds your expectations and finds the perfect vehicle to match you!!!!!!!!!!!!!!!!
My husband and I purchased a 2018 Jeep Compass from Max Dombeck. He went above and beyond to ensure we had the best experience. This is by far the best customer service I have ever seen. In the past, I never had the dealership or salesman follow up with me to see how I like the new car. Max has followed up with up with us to make sure we are happy with the Jeep. I highly recommend this dealership and Max Dombeck! When it is time for my next vehicle I will definitely purchase it here!
Bill was absolutely fantastic!!! He made my purchasing experience one for the ages. He was very prompt with answering every call and text I sent him. Every question and every concern I had was satisfied. The hand over process was amazing as well. The entire car buying experience was less than an hour on a $70k vehicle. I've already sent him customers and I just got my car less than a week ago. If you are buying a Chrysler, Dodge or Jeep and you want the process to be painless and simple I suggest you contact Bill Messina. The only thing this dealership could do better would be to clone Bill exponentially and spread the clones throughout the entire Suburban Collection. Red carpet white glove treatment at its finest. Thanks again Bill. I love my 2019 Ram Laramie Longhorn!!!
Had a great experience leasing a 2018 Dodge Journey, Tim Brown my salesman was amazing from start to finish. Tim has a great personality and is very easy to talk to, he aims to please and made sure all my questions were answered. He got me a great deal on this Journey and made sure I got every feature I asked for. Although I had to make a trip to the service department shortly after for a minor defect in the car, I am still pleased. Kyler Livingston in the service department made brininging my journey back in very easy. Kyler was very helpful and informative on what to expect throughout the process. Suburban Chrysler Jeep Dodge Ram has a great team from the sales department to the service center. I am so glad I chose this dealership.
Scott Feehan made my shopping, purchase and delivery a breeze!
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