We were shopping around for an Acadia and by chance ended up here. We worked with Jeff Lenz who was AMAZING! We had a 1yr old with us and he went above and beyond to help entertain our little guy during the couple hours we were up there. He was up front, honest, great with our son, polite and ensured we were completely satisfied from start to finish. We will be back to get another vehical from him in the future.
Nice for the price
by hd88302 from Springfield , VA.
January 14, 2019
I really enjoy it. Plenty of front seat room. Great brakes. Rear storeage is very good.
I own the RENEGADE SPORT and it comes w/ a tire inflator , not a spare (???). I paid $322.00 and got a spare tire kit. Also , no satillite radio avail. on my model (????).
worked with mostly landon and jeremy who made it a pleasure buying my new ram truck, both are top notch at what they do... will recomend them to everyone i know...
Left a Nissan Rogue and Subaru Crosstrek for this
by Musa from Mpls, MN
January 13, 2019
Great SUV. I go off road but don't need a giant SUV. I drove a Rogue in 2008-13, and Subaru Crosstrek 2013-18. Researched the ratings and although it's been over a decade since I've owned a below average American car, I test drove the Renegade Ltd. and fell in love. Great room, great options. I don't need to floor it and go 0-60 in 4 seconds (as no one should) so was not concerned about super fast acceleration. Solid gas mileage around town. Handles/drives/feels well and good. I highly recommend. I may go back to Japanese cars in the future, but for now I'm happy with a Jeep product. I bought a 2018 that was a 7 mn rental car with no issues at a Jeep dealership and 20,000 miles so I did get the high end Ltd. for about 8K less...so I also have no depreciation remorse. Would I have bought at 30K? Possibly. But used under a year is a gift.
From the onset of meeting Salvator Pineiro the salesman that greeted us, to the overall pleasantry of each staff member that crossed paths with us to the expedient Nature of the sales process, not to mention the finance gentleman trying to get the best rates!! We smiled, we laughed, we were completely relaxed AND we received a COMPLETE tutorial by Salvator on the 2018 Jeep Altitude!! WOW!!!
Definitely a customer for life here.
Seriously the best car I've ever owned.
by stormechaser from Henderson, KY
January 7, 2019
I've only had it for a month now (on the dot actually), but it's so much better than my previous vehicle by a mile. The seats are comfortable and are easily adjusted. The backup camera is amazing, although sometimes it messes with my perception. It has AUX and USB ports. The touchscreen menu system is easy to learn and use. Very user friendly. My only qualm is that the headlights aren't automatic, but that's just me nitpicking at this point.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
My first Jeep. I absolutely love it!
by Jeep girl from Waikato, New Zealand
January 3, 2019
Great vision when driving, great style, colour and plenty of accessories such as auto window wipers and lights. Love criuze control, stability control, the list goes on! Love it to bits.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
This car made my life easier
by Van3707 from Van nuys,California
January 14, 2019
When I saw this car for first time, I fall in love for its (car) and this car have everything that I need it and else this give me high technology for drive more safe
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
Most impressive car I have ever driven.
by Amreefawn from Wasilla, Alaska
January 11, 2019
This car is amazing! It has everything I wanted and more. I was so happy with my 2017, I bought my 2018 a year later. The Renegade handles very well in the many diverse weather conditions in Alaska.
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
Beyond what I expected for a small 4 x 4
by Mongoose62 from FANWOOD,NJ
January 4, 2019
Came from a Dodge Journey big hulkey AWD vehicle back to a Jeep,only thing so far that made me a bit unnerved was on the GSP up North NJ,if you can't do 75mph others will run over or thru you. It was able to keep up but had trouble hold in in the lane. Couldn't believe the fuel mileage I was seeing 43mpg for most if the ride. Other than the wandering at high speed this is a great 4 x 4 has every thing you need(except a spare tire,not available from FC) rear cargo space is ample & seats told down to add room, not like the Liberty where you sit with your knees together,tight interior.The Renegade us well appointed with every feature you could want as standard,you can get lots of options it's your choice,I like the Latitude with it's standard package & 2.4 super charged engine,good ride forvtge price.
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
by HH2251 from Bourbonnais, Illinois
January 3, 2019
Really love the spacious interior and look of the exterior. Drives nicely, even in the wind. Seats fold down extremely easily and make for tons of room.
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
We purchased a 2013 Ram mega cab dually from this dealer ship. I flew 800 miles from Pennsylvania to pick up my truck. This dealer picked me up from the Airport at there expence. When we got to the dealership they told me that the Salesperson accidentally had a fender bender pulling my truck out of the parking Space. No biggie, they agreed to pay for any damage that was done to the vehicle when I got back to Pennsylvania. Once back in Pennsylvania we took the vehicle to the bodyshop had the vehicle repaired bill was paid by Lou Fuze dealer ship. Also once in Pa. The truck threw a check engine light. Once again. I called lou Fuze from PA they told me to have it repaired at at dodge dealership of my choice. Vehicle was repaired Lou Fuze again paid the warranty bill no problems what so ever. I can't Express enough how great this dealership treated us from the first phone call asking about the vehicle to after the sale customer service. I would fly the 800 miles again to purchase a vehicle from them in the future. It was definitely worth our time to do so. Great Price on the Truck and great Customer Service
My Salesman ROBERT MANGRAM was an absolute great person to deal with from start to finish.
The General Sales manager
GEORGE RUSHITAJ was also great to deal with
The Second General Sales manager STEVE was great to Deal with also.
These are three great people so if you are ever looking for a car or truck look these guys up. You will not be disappointed
Thanks Again Lou Fuze Dodge.
Lou Fusz CJDR on Highway K did a great job of making up for a previous bad experience that I had at the dealership a few years ago. It was a completely different experience this time around and they had no idea I was holding a grudge. Matt Buesse went above and beyond with assisting me in locating and securing the exact Charger package I was looking for, and I mean I had really specific requirements for this car including particular options and color. Matt was able to locate the car on day 1 (go figure) and we began discussions. There were a few things about the car I was unsure of and wanted to see differences, such as the base speaker package and the Beats Audio package. He pulled up two cars for me, one with and one with out and allowed me to spend time in each to determine whether it was an option I wanted or not. I was not an easy customer for Matt. He dealt with me very kindly and treated me like a friend, which I truly appreciate. Matt was also more than happy to answer his phone on his off day to clear up some questions I had during negotiations the previous day and went way beyond in making sure I was absolutely happy with the decision I was making. Lou Fusz worked a dealer trade with another dealership in Illinois when we found the exact car I wanted. They worked with me and dealt with my negotiations even though I was hardballing them as best as I could, and they didn't let me walk. Needless to say, I drove off with the car I wanted and I couldn't be happier. I will definitely turn to Lou Fusz and specifically Matt Buesse the next time I'm in the market and I'll be pointing my friends his way. Absolutely class acts all around.
I was looking at buying a 2014 Toyota Corolla and Willie was the 1st person I talked to at the dealership. There was absolutely no pressure from the start of the conversation to even buy the vehicle. Before we even talked about anything sales wise he recommended that I take a look at the car and test drive it before anything to make sure it was everything I wanted. Even during the test drive, we didn't talk about buying the car, it was just a normal conversion. After test driving the vehicle I needed to think about it and even then Willie never tried to keep me at the dealership to try and buy the car. He followed up with me a few days later to see how everything was going and even put the car on hold for me so no one else would take it/buy it.
I ended up not buying the vehicle this time, after thinking about it for a few days. The customer service I received and the atmosphere that, i'd have to say Willie created, was Fantastic and would highly recommend asking for him if you are looking for a car.
I couldn't be more satisfied with the service I received, and will be going back to him towards the end of the year to then purchase a vehicle.
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