Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Justin went far and above what I would even consider great customer service! He was knowledgable, personable, and patient. He was able to help us with our search and narrow results based off our needs vs. wants. It's nice to deal with someone in car sales without feeling pressured. Thank you Justin!
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
I was shopping for a used truck and was 90% sure that I would buy a Ford 150. After comparing the Ford 150 and the Ram 1500 it was clear that you get more for less by going with the Ram, plus the ride is by far the best truck ride that I have ever been in.!
While I thought I was going to buy a used truck, Chaz showed us all of the options available to us and going with the new truck made sense. We got the truck we wanted, with the full warranty at a cost that is not much more than the used trucks we were looking for.
Chaz was great. He was very patient as we worked through the options. He was great about showing us the options without pressuring us towards a particular option. After the purchase Chaz still has been extremely responsive when I have had questions or needed anything done with the truck.
Everyone I have dealt with at the dealership has been exceedingly pleasant and helpful.
Overall, it was one of the best buying experiences that I have ever had.
Amber Was extremely pleasant to work with! She helped me find the all around perfect vehicle & also did it on her day off! By far over the top & very accommodating! Thanks for everything I love my new Jeep!
Amber was who I worked with and was very helpful. The truck i was looking for was very specific but she found it in a timely fashion. I have a busy schedule and she was eager to help make things quick and easy during the time I did have. Highly recommend asking for her help.
they were very friendly and bend over backwards to help you. I thought I was missing a tool for the special locking lug nuts. They replaced all the locking lug nuts and gave me a matching tool for the new ones. Then I got home and discovered I had taken the tool out right when I bought it and not realised it. I told the dealer and he said don’t worry about it.
Greg and Aj have always been great to work with. My wife and I have leased 4 cars from them and always treat great. When we went to get my wife a new SUV we wanted to shop around, we quickly found out that not all dealers are the ships are the same. We are just taken care of at Coon Rapids dodge. We love it.
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