Safford really cared about what was important to us in our new car. They made the process easy and allowed us to walk away feeling that we were treated fairly and got a great deal. We definitely recommend Safford of Warrenton to anyone looking for a new car.
I Completed finance application 9/26 on a 2017 renegade desert hawk . I haven’t received a response yet 9/30. I did receive a confirmation that the application was received. I’m surprised about huge delay
The sales man really was a very nice guy. He help explain the different features between models. We were looking at three different cars at three different lots. he was quick to show us the features we really should be looking for.
This place was absolutely fantastic. The salespeople there are really kind and very knowledgeable. The finance office really knows their stuff. I worked with Rich the sales guy and Flo in finance and they rock.
I had to share what an absolute pleasure it was working with sales representative "RICH". After going to Nissan Dealership prior and having owned a Nissan Maxima for 5 years, I was nervous going into the Fair Oaks dealership but knew I wanted a change. Rich helped me find the exact Jeep Cherokee I had been looking for, took his time and really went above and beyond in getting the right price point and payments that were in my budget. I have never had such an incredible dealership experience. I wish everyone could work with someone like him. Thank you for turning my bad day into an amazing day and giving me an incredible overall experience. FIVE STARS. I could not be happier.
My sales person Frankie Cox was awesome! She helped me with an out of state vehicle purchase and made the whole process run very smooth. I’ll probably be visiting her again soon for another vehicle. The other staff I interacted with were very polite and helpful to someone visiting from another State. Great place to do business!!
I discovered Lustine a few months ago when my Jeep needed service. Bryant Jones was assigned to help me and did a wonderful job. He went above and beyond with assistance on gathering information on my service warranty from another dealer, kept me apprised of the work on my vehicle, and was honest about the work that needed to get done. Bryan was professional and genuinely friendly. I also had the pleasure of working with Finance Manager Azmi Sabah. Azmi was honest and helpful in the sale of a new vehicle. I believe Lustine thrives as a successful business because of honest and down to earth employees like Bryant and Azmi.
Great service as always, came in to have service done, had a busy schedule and Floyd as well as the rest of the service department were stellar on providing great customer service. I was kept in the loop during the entire process and was not pressured to return the loaner immediately. 5 out of 5 stars for the support and service !
A big thank you to Floyd for the amazing customer service and prompt replies. Not forgetting the awesome service I received from the mechanic Eric afterwards. I was very happy with Floyd. He informed me of the entire service process and the issues that my car had. I’ve taken my vehicle to other dealerships for repair and often things are not explained and i always end with a bill for things that I didn’t even want or requested. I really appreciate that he took the time to explain everything to me.
I am very pleased with the outcome! Many thanks again.
The crew at Marlow are honest, reasonable, and easy to get along with. Ron and Rich are the best. Great place to buy a truck.
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